---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

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    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Auto-complete suggestion types included with Now Assist in AI Search

# Auto-complete suggestion types included with Now Assist in AI Search {#ariaid-title1}

* Release version: Xanadu
* 
* Updated July 3, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Now Assist in AI Search includes an auto-complete suggestion type that displays suggested Now Assist in Virtual Agent queries.
To learn more about how this auto-complete suggestion type appears to search and chat users, see [Enhanced chat](https://www.servicenow.com/docs/access?context=nava-enhanced-chat&version=xanadu&pubname=xanadu-conversational-interfaces&ft:locale=en-US). For details on configuring and using auto-complete suggestion types in your search application configurations, see [Auto-complete suggestions in AI Search applications](https://servicenow-prod.fluidtopics.net/Fi3z9960NpMYpbbs7MrbGw#auto-complete-ais "Automatically display intelligent suggestions in your search application's input field, helping users formulate their searches or jump directly to relevant results. Suggestions can include relevant search results, popular queries, recent queries from the user's personal history, and popular search results.").
{#auto-complete-suggestion-types-na-ais__table_rc4_z2y_v2c__entry__2}

| Auto-complete suggestion type | Description |
|-|-|
| Now Assist Suggested Query Reader Group for \<application name\> | Displays Virtual Agent conversational prompts based on previous user searches (utterances) that produced synthesized Genius Result responses. Selecting a suggested prompt opens a Virtual Agent conversation within the enhanced chat window or full-page experience. User queries from Virtual Agent conversations are stored as suggestions in the Utterance Suggestions \[sys_suggested_utterance\] table. The system prunes this table and automatically removes query suggestions if they meet either of these conditions: * The query and result combination have not been used in a search within the last 180 days. * The query suggestion refers to a record (such as a Catalog Item or a knowledge article) that has been deleted or deactivated. {#auto-complete-suggestion-types-na-ais__ul_nj3_bhy_v2c} When you create a new search application configuration, this suggestion reader group isn't linked to it by default. If you enable enhanced chat in a search portal, this suggestion reader group is linked to the search application configuration record that's shared between the portal and Virtual Agent. Default section header: Ask Now Assist Readers: Now Assist Suggested Utterance Reader Note: This suggestion reader group is only supported in search application configurations for applications that support the enhanced chat experience, such as the Now Assist in VA search application configuration. |
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{#auto-complete-suggestion-types-na-ais__table_rc4_z2y_v2c}