---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Activate People Genius Results

# Activate People Genius Results {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Enable AI Search's People default Genius Result configuration for use in your search profiles.

## Before you begin

Role required: ais_admin  
Warning:  
Don't activate the People Genius Result configuration if your instance has more than 100,000 records in any of the following tables:

* Catalog Item \[sc_cat_item\]
* Department \[cmn_department\]
* Location \[cmn_location\]
* User \[sys_user\]

{#activate-people-genius-results-ais__ul_zxb_1r4_1tb}These tables are configured as vocabulary sources in the Default AI Search Genius Results Model specified in the People configuration's NLU trigger condition. If your instance has more than 100,000 records in any of the listed tables, training will fail for the NLU model and the People Genius Result configuration won't operate correctly.

## About this task

The People default Genius Result configuration is inactive in the base system. To use this Genius Result configuration in your search profiles, you must activate it.  
Note:  
If you upgraded from the Quebec release, this Genius Result configuration is already activated. You don't need to perform the steps from this task.

As part of activation, you need to run a scheduled job that trains and publishes the Default AI Search Genius Results Model. This NLU model contains intents used by the People configuration's NLU trigger.

For more information on the People default Genius Result configuration, see [People Genius Results](https://servicenow-prod.fluidtopics.net/W5xZ7hF89SujtqlFVX0LSQ "People Genius Results display top search results from the User [sys_user] table. Each People Genius Result answer card shows a single user record. You can view the user's full profile directly from the answer card.").

## Procedure

1. Train and publish the Default AI Search Genius Results Model.
   1. Navigate to AllSystem DefinitionScheduled Jobs.
   2. Open the AI Search Create Train Model job.
   3. Select Execute Now.
   4. Check the publication status of the NLU model by navigating to AllAI SearchSearch Query SettingsSearch Intents.  
      When a Last Published field value is displayed, the NLU model is trained and published. You can now activate the People default Genius Result configuration.
   {#activate-people-genius-results-ais__substeps_apt_r3l_bwb}
2. Activate the People default Genius Result configuration.
   1. Navigate to AllAI SearchSearch Query SettingsGenius Results.
   2. Open the People Genius Result configuration.
   3. On the AI Search Genius Result Configuration form, select Change Active State.  
      For a description of the field values, see [AI Search Genius Result Configuration form](https://servicenow-prod.fluidtopics.net/36TZvtgYfoXVJA9q~zGHxw "The AI Search Genius Result Configuration form contains information about Genius Result configurations defined for your search profiles in AI Search. Use this form when creating or modifying a Genius Result configuration.").  
      The Genius Result configuration's Active field value changes to true.
   {#activate-people-genius-results-ais__substeps_fqq_53l_bwb}
{#activate-people-genius-results-ais__steps_olq_lhl_bwb}

## Result

The People Genius Result configuration is available for use in search profiles.

*[\>]: and then