---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Add a new notification delivery channel

# Add a new notification delivery channel {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Add new channels for email, instant message, SMS, and voice to receive notifications
and set a schedule for the channel for the notifications you want to receive.

## Before you begin

Role required: none

## Procedure

1. From your user profile, navigate to PreferencesNotifications and then select Advanced Preferences.
2. Select the Delivery Channels tab.
3. In the relevant delivery channel type, select +Add.
4. In the dialog box, select the Channel Info entry.
5. Enter a channel name and the relevant details.
6. Select Set Schedule and select a schedule from the Scheduledrop-down list to schedule notifications for the channel.
7. Select Save.

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