---
sourceDocument: Xanadu ServiceNow AI Platform Administration
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/platform-administration

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Activate a supported Microsoft SCCM plugin

# Activate a supported Microsoft SCCM plugin {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The SCCM plugins can be activated by an administrator and requires the Integration -
JDBC and CI Identification plugins. These dependent plugins are activated automatically with
SCCM activation.

## Before you begin

For a complete listing of the plugins that need to be activated, see [Activate SCCM Asset Intelligence scheduled imports](https://servicenow-prod.fluidtopics.net/P4e6d17fQy9Y4rpkFaqeUw "To prevent duplicate software imports, activate either the Asset Intelligence (AI) or the non-AI scheduled import.").

Role required: admin

## Procedure

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. {#activate-microsoft-sccm-plugin__find-plugins-cmd}
{#activate-microsoft-sccm-plugin__navigate-application}
2. Find the plugin using the filter criteria and search bar.  
   You can search for the plugin by its name or ID. If you cannot find a plugin,
   you might have to request it from ServiceNow
   personnel.{#activate-microsoft-sccm-plugin__p_cb1_nfg_h1c}
   {#activate-microsoft-sccm-plugin__find-plugin-cmd}
{#activate-microsoft-sccm-plugin__find-plugin}
3. Select Install to start the installation process.  
   Note:  
   When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for \<plugin name\>.
   You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://servicenow-prod.fluidtopics.net/GPiHAAPjxeSpWyPid6p2MQ "Activating a plugin installs an application on your instance. Each application consists of components such as tables, user roles, and scheduled jobs. To view all components that are installed with an application, see the Application Files table."). {#activate-microsoft-sccm-plugin__activate-plugin}
{#activate-microsoft-sccm-plugin__activate-plugin}{#activate-microsoft-sccm-plugin__steps_v4w_f3m_js}

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