---
sourceDocument: Xanadu Sales Customer Relationship Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/order-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# View sequence tasks

# View sequence tasks {#ariaid-title1}

* Release version: Xanadu
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

View sequence tasks assigned to you from the CSM Configurable Workspace.

## Before you begin

Role required: sequence viewer \[sn_crm_sequence.viewer\]

## Procedure

1. Navigate to WorkspacesCSM/FSM Configurable Workspace.
2. Select the List icon .
3. Navigate to SequencesMy Sequence Tasks.
4. View your in-progress sequence tasks by selecting My Active Sequence Tasks.  
   The following table describes the details displayed on the list view.{#view-sequence-tasks__table_tsx_qxk_bgc__entry__2}

   | Column | Description |
   |-|-|
   | Number | ID of the sequence task record. |
   | Sequence entity record | Sales entity record that triggered the sequence. For example, lead. |
   | Sequence | Sequence that created the sequence task record. |
   | Description | Description of the sequence. |
   | State | Current state of the sequence task. The available options are: * Work in progress * Completed {#view-sequence-tasks__ul_ev3_zxk_bgc} |
   | Priority | Priority of the sequence task. |
   | Due date | Date by which the sequence task must be completed. |
   | Added at | Timestamp when the sequence task was created. |
   [Table 1. My Sequence Task list view]

   {#view-sequence-tasks__table_tsx_qxk_bgc}
5. View the sequence steps for a record by selecting it.

## What to do next

Engage with your prospective customers by following the activities in the sequence steps. For more information, see [Complete predefined customer engagement tasks](https://servicenow-prod.fluidtopics.net/oyhzC8NMlX~FSWPeoh0W8A "Execute predefined sequence steps in your sequence tasks in the CSM Configurable Workspace to engage with your prospective customers.").

*[\>]: and then