---
sourceDocument: Xanadu Sales Customer Relationship Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/order-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Create a product offering version

# Create a product offering version {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create a version of a product offering when updates are needed to a published offering in Sales Customer Relationship Management.

## Before you begin

Role required: sn_prd_pm_product_catalog_admin and sn_prd_pm_product_catalog_manager

## About this task

After a product offering is published, changes can't be made. To add changes to a published product offering, create a new version.

## Procedure

1. In the CSM Configurable Workspace, select the List ![]() view.
2. Navigate to OfferingsProduct Offerings and select the product offering that you're working with from the list.
3. In the Versions tab, select Create New Version.  
   The next version of the product offering is displayed.
4. In the Details tab, make and save any changes, and then publish the offering.  
   Version history is maintained. Each version has its own life-cycle status.
{#som-product-config-create-new-version__steps_dy1_ccl_f1c}

## What to do next

* [Create product characteristics and characteristic options](https://servicenow-prod.fluidtopics.net/sLlG90gQdTM0qQdvU_s1kA "Add product characteristics and characteristic options that you can later add to your product offering in Sales Customer Relationship Management.")
* [Add product visuals](https://servicenow-prod.fluidtopics.net/nyfK_M9zrSWc0TG9k~lW6A "Add visuals to your product offering in Sales Customer Relationship Management that let agents easily see what the product looks like.")
* [Add product catalog categories](https://servicenow-prod.fluidtopics.net/yw5tL2z7akSCcRkPNt1GdA "Use the Product Offering Categories tab to organize your products in groups in Sales Customer Relationship Management.")
* [Create product offering relationships](https://servicenow-prod.fluidtopics.net/wm6gZ2ieui0sKM1qaqg8XA "Create product relationships to bundle products and services together to make ordering more convenient. Product offering relationships drive the order capture experience by letting you group multiple product offerings into bundles. Bundles can also be added to other bundles in relationship groups.")
* [Add related contracts to product offerings](https://servicenow-prod.fluidtopics.net/LQOsl6K9IQqeX3CFwa8x4g "Add related contracts to your product offerings in the Sales Customer Relationship Management application.")
* [Create product offering relationship groups](https://servicenow-prod.fluidtopics.net/OMwmCtFn4GDax0~k4B~qZg "Use relationship groups to organize child offer options or relationships into logical groups and set up cardinality rules at the group level in Sales Customer Relationship Management. Groups of product offerings then appear on the product configurator.")
{#som-product-config-create-new-version__ul_mcv_v4t_g1c}

*[\>]: and then