---
sourceDocument: Xanadu Sales Customer Relationship Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/order-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Create a product offering catalog

# Create a product offering catalog {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Catalogs are top level entities in the catalog hierarchy. Catalogs have categories and categories can have sub-categories or product offers.

## Before you begin

Role required: sn_prd_pm_product_catalog_admin and sn_prd_pm_product_catalog_manager

## Procedure

1. In the CSM Configurable Workspace, select the List ![]() view.
2. Navigate to OfferingsProduct Offering Catalogs.
3. Select New.  
   In the form, fill in the fields.{#som-create-product-catalog__table_ltt_nkn_11c__entry__2}

   | Field | Description |
   |-|-|
   | Number | System-generated number that identifies the product catalog. |
   | Name | Name of the catalog. |
   | Thumbnail image | Thumbnail image of your catalog. Select Attach Image to upload your image. |
   | Image | Image of your catalog. Select Attach image to upl0ad your image. |
   | Default | Option that indicates this catalog is the default catalog displayed to your agents. Agents can switch from one default catalog to another. |
   | Description | A brief description of your product catalog, for example. |
   | State | State of the catalog. The supported lifecycle states are Draft, Published, Retired, and Archived. |
   | Start date | Date and time that the catalog is available for Sales Customer Relationship Management applications. Select the Calendar icon to choose the start date and time, then select OK. |
   | End date | Date and time that the catalog is no longer available for use in Sales Customer Relationship Management. Select the Calendar icon to choose the end date and time, then select OK. |
   | Code | Product code for the catalog. The system automatically generates a code based on the catalog Name entered, but you can change the value to any desired alphanumeric string. |
   [Table 1. Product Offering Catalog form]

   {#som-create-product-catalog__table_ltt_nkn_11c}
4. Select Save and then Publish.  
   The product offering catalog is in the Draft state.
5. Select Publish.  
   The catalog state changes to Published. The Categories tab opens for creating a product offering category.

## What to do next

Create product offering categories.

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