---
sourceDocument: Xanadu Sales Customer Relationship Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/order-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Enable the Business Portal

# Enable the Business Portal {#ariaid-title1}

* Release version: Xanadu
* 
* Updated July 31, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Admins can enable the Business Portal (sn_b2b_portal) so customers can browse products and create orders.

## Before you begin

Role required: admin

## About this task

To set up the Business Portal and Sales Customer Relationship Management self-service enhancements, first install the Business Portal plugins, which are available in the app store.

See [Configuring the Business Portal](https://servicenow-prod.fluidtopics.net/uKekyVGA4W~Yy272Raxm_Q "Admins can configure the Business Portal (sn_b2b_portal) so that customer can browse products and create orders in Sales Customer Relationship Management.") for more information.

## Procedure

1. In the CSM Configurable Workspace, select AllPortals.
2. Select Business Portals.
3. Clear the Inactive box.
4. Select Save.  
   The Business Portal is enabled.

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