---
sourceDocument: Xanadu Sales Customer Relationship Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/order-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Sales Customer Relationship Management

ft:clusterId :

    - omgmt

bundleId :

    - omgmt

workflow :

    - Customer and Industry


---

# Configure project oversight for order tasks

# Configure project oversight for order tasks {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Specify the conditions and decision rules that qualify order tasks for project oversight. You also specify the project template task used by Order Management to create the project for order tasks. The project template task defines the project tasks for the order tasks.

## Before you begin

Role required: admin

## About this task

Use the Project Management Oversight for Order Task Decision Builder to add or change the conditions and decision rules that an order task must meet to be tracked as a project. For example, if you want projects to be created for order tasks for a
particular request type, you can add a condition column for Type.

## Procedure

1. Navigate to AllDecision ManagementDecision Builder.
2. Select the Project Management Oversight for Domain Order decision table.  
   The Order Task item is displayed in the Inputs and the Project Template Task column in the Results.
3. Add a condition that a domain order must match.
   1. Select Add Condition column.
   2. On the form, fill in the fields.  
      {#configure-proj-oversight-order-tasks__table_uky_vvw_zxb__entry__2}

      | Field | Description |
      |-|-|
      | Condition column label | Label for the column. |
      | Description | Brief overview of the condition. |
      | Input | Input linked to the condition column. To evaluate multiple fields, you can add multiple conditions with the Reference input type. |
      | Table | If the data type is Reference, the name of the reference table is displayed. For domain items, the table is Order Task \[sn_ind_tmt_orm_order_task\]. |
      | Data to evaluate | For condition columns with the input type of Reference, specifies whether the condition column evaluates the reference record or a field on the reference table. To evaluate a particular field, select Field and choose a field from the Order Task table, such as Request Type (Order Task.request_type) to specify a request type. |
      | Condition type | Data type selected for the condition column. |
      | Default operator | How every row in the condition column evaluates a user-specified value. A default operator is required for all input data types except for True or False. |
      [Table 1. New Condition Column form]

      {#configure-proj-oversight-order-tasks__table_uky_vvw_zxb}
   3. Select Save.
   4. Repeat steps 3a through 3c for each condition to be added.
   {#configure-proj-oversight-order-tasks__substeps_tky_vvw_zxb}
4. Enter a decision rule by selecting Add new decision row.
   1. Select the Add action and enter the conditions and project template task to be used.  
      Note:  
      If there are duplicate project template tasks that have the same Short description, it may be difficult to identify and select the appropriate project template task. For details on differentiating between similar project template tasks, see [Choosing a project template task when duplicates exist](https://servicenow-prod.fluidtopics.net/ce8P3ttaP9cPW1luU9wSBQ "As an admin, when you're configuring the decision rules for domain orders and order tasks, you may find that there are multiple project template tasks with the same Short description. It may be difficult to determine the correct project template task to select.").
   2. Select Save.
   3. Repeat steps 4a through 4c for each decision rule to be added.
   {#configure-proj-oversight-order-tasks__substeps_gxs_bkm_zxb}
{#configure-proj-oversight-order-tasks__steps_pv3_nzw_zxb}

## Result

The system uses the specified project template task to create projects for order tasks that match the conditions and decisions rules defined in the Project Oversight for Order Task decision table.

*[\>]: and then