--- Release : - xanadu ft:locale : - English ft:publication_title : - Xanadu Sales Customer Relationship Management ft:clusterId : - omgmt bundleId : - omgmt workflow : - Customer and Industry --- Xanadu Sales Customer Relationship Management - [Sales Customer Relationship Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/order-mgt-overview.html?contentId=bVGomnQiOg~aa8cr9ok_jA) - [Exploring Sales Customer Relationship Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-exploring.html?contentId=KiFYHi3aO7C2zSmxba3gXg) - [Product Catalog Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/product-catalog-managment.html?contentId=mHPb9lr4ofM3ynrBLiJfTw) - [Pricing Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/pricing-management.html?contentId=5cozKNx46_iecmrWdbgxBQ) - [Product configurator](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/product-configurator.html?contentId=IdJXH14nlpy0AkGLmyYFMA) - [Lead Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/lead-management.html?contentId=PxcCTLtvZv3f1nl4Y8calQ) - [Opportunity Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/opportunity-management.html?contentId=hEuaqfmb6zV6lenLAaYwrA) - [Quote Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/quote-management.html?contentId=nhemqP42JBLcEpEDlCm~UA) - [Quote Management integration with Contract Management Pro](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/quote-management-int-contracts-pro.html?contentId=mJgOkcb9iStsSAYRh4Jwjw) - [Sales Agreement Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/sales-agreement-mgmt.html?contentId=FOtt~brUcsUm8Wda3KzAVA) - [Order Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/order-mgt-exploring.html?contentId=MSQa6cWBqx5_A3FLe75UpQ) - [Order Management data model](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/order-mgt-order-data-model.html?contentId=GUOeKkk8kFO~Q9HeBjPqug) - [Action types for customer and service order management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/order-mgt-customer-order-types.html?contentId=pxxFe1hLOy_R0r93_ruRJg) - [Using suspend and resume actions](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/order-mgt-suspend-resume-action.html?contentId=0obzaxsqI4QGAEYPoxHEQQ) - [Staggered decomposition](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/staggered-decomposition.html?contentId=GjVc~FG6yZNmtlMfvGYL1A) - [Order quantity support in Order Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/order-quantity-support.html?contentId=G8YSc~3rXMNkqArhbkyoXw) - [Workflow scenarios](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/order-mgt-scenario.html?contentId=GbbM20RfeZH1MMobM7MKVw) - [Enriching an order in Order Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/order-enrichment.html?contentId=XXjv17Gw6YpyLx2eKKOAmg) - [Managing service orders](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/service-mgt-service-order-management.html?contentId=qeau9KwXTkpgidDLY~nNFQ) - [Fallout Management data model](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/order-mgt-fallout-management.html?contentId=mu8QmyT1E~DGtYugmqfSdQ) - [Inflight change order management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/order-mgt-in-flight-change-order.html?contentId=hXnpgAY_wRQKTECL7b8RKw) - [Orchestration plans for order fulfillment](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/orchestration-plans-for-order-fulfillment.html?contentId=fdkRg6eJyZf_S6qd88Amng) - [Jeopardy Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/jeopardy-management.html?contentId=FaNdM3G_qdAnDVu8iIUtQg) - [Jeopardy Management setup overview](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/jeopardy-management-setup-overview.html?contentId=9euWNN7M5hCWz4pNmMCBow) - [Jeopardy Management use cases](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/jeopardy-management-use-cases.html?contentId=CAIdL7WC7VQhTZPVfn1JSA) - [Jeopardy Management roles and personas](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/jeopardy-management-roles.html?contentId=tYLfW3MNvW8gT1OMkwHFXg) - [Defining a horizontal relationship](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/horizontal-relationships.html?contentId=cnf6OJjgCFtK8fFAsgPz_g) - [Asynchronous order processing for large customer and consumer orders](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/asynchronous-order-processing.html?contentId=C2GZaROJmFL0YodEoPPNaA) - [Managing the orders for a 5G sliced network](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/network-slice.html?contentId=7gU~UKHNeYftZkY7yCK_4g) - [External product inventory ID](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/ext-inventory-id.html?contentId=mj_bmnSU5lTmClScc8AnjQ) - [Lead-to-Cash Process Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/explore-lead-cash-process-management.html?contentId=gVB1RnvhEEKLEfS2QyUnzw) - [Customer Engagement Sequences](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/explore-customer-engagement-sequences.html?contentId=4nLAh8EYI2hSHAhLGIsTxA) - [Business Portal](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-self-service-business-portal.html?contentId=tjbZ5TeupmJO5wIhMKjZSw) - [Configuring Sales Customer Relationship Management applications](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-configuring.html?contentId=czIvQAvSOnZSc0m3rr1Qfg) - [Install and configure Lead Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/configure-lead-management.html?contentId=B8mgKhljzbIQrQwh_NSZuw) - [Install Lead Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/install-lead-management.html?contentId=PeF9xtkKdI~0~KEk~Sf2xA) - [Install and configure Opportunity Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/configure-opportunity-mgmt.html?contentId=D7941os34ZYI595A969Shg) - [Install Opportunity Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/install-opportunity-management.html?contentId=RDNb75TMO7mKEQMUMBA3Cw) - [Create opportunity stages](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/opportunity-management-opportunity-stages.html?contentId=6q2zXJxktj6GSIsQQhpCQg) - [Create a sales cycle for an opportunity](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/opportunity-management-sales-cycle-types.html?contentId=YiS~X3jDD1D942Yqo5KkpA) - [Associate a sales cycle with the opportunity stage](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/opportunity-management-sales-cycle-stages.html?contentId=S2Qy2MEhp81PseA5YwyXBQ) - [Install and configure Quote Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/configure-quote-management.html?contentId=PetFx7CulMnm1gcmz1chdg) - [Install Quote Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/installing-quote-management.html?contentId=jUGzH8Cr6Fi5SCbCsm3dgw) - [Integrate with Contract Management Pro](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/quote-management-integrate-contract-management.html?contentId=X4ME0fstYYjzCLWze_F7Pg) - [Configure Sales Agreement Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/configure-sales-agreement-mgmt.html?contentId=NFnwICOecj6x8ufF67G8zA) - [Components installed with Sales Agreement Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/components-installed-sales-agreement.html?contentId=HWBn0mogqaUUSDUjod9_LQ) - [Configuring product offerings and catalogs](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-managing-product-catalogs.html?contentId=8vh7VlOTE_qQlTTfcabAWA) - [Create a product offering catalog](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-create-product-catalog.html?contentId=0uqMzEml3mSC9nDoiiyo4Q) - [Create a product offering category](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-create-product-offering-category.html?contentId=oa5t5cwVaxdLLStRES5whg) - [Activate the display of product catalog visuals](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-activate-catalog-visuals.html?contentId=r05nKX_ZBRBrYsuP~OKzJg) - [Control cascading quantity values in child product offerings](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-activate-cascade-quantity.html?contentId=tpWW2OtPAXlxa6QtW0Zp4A) - [Create product offerings](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-create-product-offering.html?contentId=~BwTxuueinfVx1mVLkZ8Mg) - [Create product characteristics and characteristic options](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-product-config-add-characteristics.html?contentId=exsBZZXCCVNa_xUvfGG6ug) - [Add characteristic and characteristic options to a product offering](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/add-characteristics-to-product-offering.html?contentId=DQHgMyo3Qwf_hQvVkXgTLg) - [Add product visuals](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-product-config-add-visuals.html?contentId=Q3eQoWCuDwflmo4fX4xyew) - [Add product catalog categories](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-product-config-offering-categories.html?contentId=kw6HRejT4H5wnyh6n7kHRA) - [Create product offering relationships](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-product-config-offering-relationships.html?contentId=K4t3vayyhZlw0h~S8Ug0Tw) - [Add related contracts to product offerings](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-product-config-related-contracts.html?contentId=RgI14SCU9spMb0TTp8d07Q) - [Add a unit of measure to a product offering](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-product-config-add-unit-of-measure.html?contentId=RKJWxfGD6vPuFz9iLhDOQg) - [Create a product offering version](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-product-config-create-new-version.html?contentId=JctOvE7ocn2erbTVSsyDKg) - [Create product offering relationship groups](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-product-config-relationship-groups.html?contentId=3vq~wG6bpqovOHh6Fny0GA) - [Product offer bundling with product specifications](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-offer-bundles-with-specs.html?contentId=hkT2eXQKfxo26~QR5eCarA) - [Product catalog hierarchy visualization](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-catalog-hierarchy.html?contentId=VbCMkiz4iWvLrGXEvyQjdg) - [Configuring product offer eligibility](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/configuring-sales-eligibility.html?contentId=tHVT1cJJiHwR~PHTWbaWmw) - [Create a rule entity filter](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-create-rule-entity-filter.html?contentId=ZLsR_GINTWpMChwBnMs3oA) - [Define product eligibility rules in a product eligibility matrix](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-define-eligibility-rules.html?contentId=X~5y2hYLR9JtNMkZmLh16Q) - [Use extension points in product eligibility](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/use-ext-points-som-prod-elig.html?contentId=VLLHazbeVP0mhLWTcHADJQ) - [Exporting and importing product catalog entities](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/export-import-product-catalog-entities.html?contentId=XIZzdbeExRWV26kSD~oPxA) - [Add Code field values to catalog entities after upgrading](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/run-fix-script-sched-job-export.html?contentId=wSmIsfkoahYSSXFz2a_R6A) - [Export product catalog entities](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/export-product-catalog-entities.html?contentId=Qvcfjt31AWErueX2Id5mOg) - [View export job status](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/view-export-job-status.html?contentId=rLPIMhvmwf_GylGgT374SA) - [Import product catalog entities](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/import-product-catalog-entities.html?contentId=vNAgwLVkSY3UI2kUFYLCOg) - [View import job status](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/view-import-job-status.html?contentId=dI7KTYeRk9_81cNCNoaoPw) - [Caching in Product Catalog Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/caching-prod-catalog-mgmt.html?contentId=q6RxXxViKCh5NX4fPI942g) - [Update a cache in Product Catalog Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-update-cache-catalog-mgmt.html?contentId=ejf6gFHjJlzeYlHQtz8riQ) - [Configuring needs analysis](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/configuring-needs-analysis.html?contentId=y7ArtxDF5aVgRS7X6dMlog) - [Create a product recommendation](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/create-product-recommendations.html?contentId=yJsr25nzlX_wIG2I16VyTg) - [Create a decision tree for a needs template](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/configure-needs-decision-tree.html?contentId=~rhU8wTj1YxvlJPccVamug) - [Build a needs decision tree](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/build-needs-decision-tree.html?contentId=kROCuR4vWoEoyEe_S~0vVg) - [Create a needs template and set the catalog relationship](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/create-publish-needs-template.html?contentId=cfNGcw1w3BtxDACgKh~0uQ) - [Configuring product pricing](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-managing-product-pricing.html?contentId=gTSFByAlFiqyaGHcvtdQpg) - [Configurable pricing plans](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/configuring-pricing-plan.html?contentId=Bb9JBr2OSE78UDWdUbAvzg) - [Create a configurable pricing plan](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/create-custom-pricing-plan.html?contentId=sAYyShNKL~UhPRd9DJoi6A) - [Add or change a pricing plan step](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/add-pricing-step.html?contentId=KzTe1n7k1BFNieiLMhNtOQ) - [Delete a pricing plan step](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/delete-pricing-plan-step.html?contentId=O7vYvI~Yfoi6Q6UcKH6RZg) - [Create and publish a price list](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-create-price-list.html?contentId=WmXvP06XjCglBaGd~rvcQA) - [Create a price list line](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-create-price-list-line.html?contentId=wJzmDwe4IMy8iFeqqxTv7g) - [Copy a price list](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/copy-price-list.html?contentId=yH_J653U5Ckvypmmg0zjUw) - [Control the default price list on transaction header or header line](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-control-default-pricelist.html?contentId=f0dN8rSmlFp4HgriQIYeGw) - [Create and publish a cost book](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/create-cost-books.html?contentId=LoInPvAXI3cr5qNQclqgDg) - [Create a cost book line](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/create-cost-book-lines.html?contentId=tMqWxo6MW4IhyPiDZQJMvQ) - [Copy a cost book](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/copy-cost-book.html?contentId=ORxoL7y_cHfMKyhK2ojM0g) - [Control the default cost book on transaction header or header line](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-control-default-costbook.html?contentId=TpJ~Q4JwSXN0za7kBeCiWA) - [Create and publish a product attribute-based pricing adjustment](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-create-pricing-adjustment.html?contentId=prYMoiD26Leh1ZKCSuAE4g) - [Create a non-product attribute pricing adjustment](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-create-nonprod-attrib-adjustment.html?contentId=H66r8Q6q10OKGqRKOiHFkw) - [Create pricing adjustments for bundled products](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-create-bundle-adjustment.html?contentId=x5imzarXDcFTioM_AFi~ZA) - [Set properties to control pricing processing](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-set-pricing-properties.html?contentId=kqxJJJYa8evjWFieyc6fjw) - [Subscription revenue metrics](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-subscription-pricing.html?contentId=THxs2aYrOrs1pACj0jIchg) - [Configuring matrix validation rules](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/configuring-rule-validations.html?contentId=QAjQjVE34R936mBjox2VEQ) - [Update validation settings in a matrix](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/update-validation-matrix.html?contentId=u3MKlWpo3XOZpWVoTxCQTg) - [Create a custom validation definition](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/create-validation-definition.html?contentId=wx5t_K0Q4TeB6VJLzPc6Vw) - [Create a matrix version](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/create-matrix-versions.html?contentId=PzxhvpSji1dLO8aCJEcRQQ) - [Create a custom context variable](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-create-context-variable.html?contentId=hAVw8ixjekmX8X3~6wQ6bw) - [Map a custom context variable to a transaction entity](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-map-variable.html?contentId=NWT0A8HGUMBoggYawXmdGg) - [Use extension points in Pricing Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/extension-points-som-pricing.html?contentId=oZ~AI~uIyHYz49GKBeN0yQ) - [Exporting and importing pricing entities](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/export-import-pricing-entities.html?contentId=oAMUNUGiGwpF16N1IIddiA) - [Export pricing entities](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/export-pricing-entities.html?contentId=PNFwmadwHfdVYuiLN0rsdw) - [Import pricing entities](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/import-pricing-entities.html?contentId=j0Nk7IVRjKE07cc0kxN9~g) - [Configuring agent tools in Sales Customer Relationship Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-agent-tools.html?contentId=tzgYuAg5JxKyUdz~wRtp6A) - [Configuring location-based product transactions](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/config-location-transaction.html?contentId=wszeabRNdlILKWVCRjWS6g) - [Activate location-based transactions](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-activate-location-filter.html?contentId=WdQPBVRPXC_oS9aeL72fJg) - [Setting up the product configurator](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/confguring-product-configurator.html?contentId=WcLPGL7rPuTXIeiWP8x2KA) - [Open state management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-open-state-management-model.html?contentId=RErYWvtBxxGejoSqeT_xdw) - [Use extension points for open state management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-open-state-configuration.html?contentId=QULCN1C8bVTk2NnsDhuA8w) - [Assign user roles in Sales Customer Relationship Management applications](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/configure-SOM-roles.html?contentId=J2VZ1UC6V~CbKMB~p1hkZg) - [Configuring the Business Portal](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/order-management-configure-business-portal.html?contentId=ZIo_olQfuXZtJHBZUgvyHw) - [Enable the Business Portal](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/order-management-enable-business-portal.html?contentId=VMi7QsPwW3p1irglqoNHvA) - [Post-upgrade order migration](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/post-upgrade-task-business-portal.html?contentId=XvfnBulTCO48a9VHTAyqRA) - [Install Sales Cart](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/install-sales-cart-plugin.html?contentId=GS67HLvckEilu3B1NdsFoA) - [Add a logo to the sales cart PDF](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/add-logo-sales-cart-pdf.html?contentId=b2obKhUDUXMw3oA3ubKIag) - [Data retention policies for Sales Cart](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/modify-data-retention-table-cleanup-sales-cart.html?contentId=Q926YY72e82nVqxLUtc3Fw) - [Modify terms and conditions](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/modify-terms-conditions-sales-cart.html?contentId=_D2EfTDHw6zaAYBy1QVyUQ) - [Configuring Lead-to-Cash Process Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/configuring-lead-cash-process-management.html?contentId=znnjg8EC6~ShfLUP1FnwYQ) - [Install Lead-to-Cash Process Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/install-lead-cash-process-management.html?contentId=WQcGkqy32m0x3CbPz9yJTw) - [Assign roles to users](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/assign-roles-lead-cash-process-management.html?contentId=J1gRRuh5e1hgjSRbBPx1nQ) - [Set up business objects for sales process records](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/create-business-object-group-define-entity-relationship.html?contentId=QFnTcqtryxNlMZhuRXReVw) - [Customizing the sales process dashboard](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/customizing-sales-process-dashboard.html?contentId=DnSLQfPlfgmpZwM~9qqFBg) - [Customize hierarchical node map levels](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/customize-node-map-levels.html?contentId=53P7h3d27dxFOx6y2_BS2Q) - [Customize details displayed on node map tiles](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/customize-node-map-tiles.html?contentId=itmRqFS8rwtQcLHgPRCuVg) - [Customize Tasks tab views](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/create-custom-filters-consolidated-tasks-evam.html?contentId=3J8ck0Wp3rXVPJtsIBn5Pw) - [Data retention policies for Lead-to-Cash Process Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/modifying-table-cleanup-policy-l2c-process-management.html?contentId=LQon_7WuK23ShEplv~vSfw) - [Setting conditions for enabling email access](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/enabling-email-l2c-process-management.html?contentId=YAWHR81XqbCqKmiOg0i~BA) - [Configuring Customer Engagement Sequences](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/configuring-customer-engagement-sequences.html?contentId=smmBm5LS9gOWOpgpzYallA) - [Install Customer Engagement Sequences](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/install-customer-engagement-sequences.html?contentId=MIVR~QxAfn4zgdRxVMZFDA) - [Create a customer engagement sequence](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/create-customer-engagement-sequence.html?contentId=a~KXkit3anM8HU0mRWVaoA) - [Using Sales Customer Relationship Management applications](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-using.html?contentId=VuqDMMf3Xez5ChBteMWWqA) - [Using Lead Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/lead-management-using.html?contentId=kaaBEuwsSObLP4~41hgZ6A) - [Create a lead](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/create-new-lead.html?contentId=tInW7leWFKq9hT2sjPlEww) - [Update a lead](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/lead-management-edit-update.html?contentId=nPiHVIYz2SLWbw2rafVFrg) - [Assign a lead](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/lead-management-assign-lead.html?contentId=3032NzsqfNA4qm66jHm2Ew) - [View the details of a lead](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/lead-management-details-tab.html?contentId=Wqg4X29daIF8jZMCABuFdg) - [Add products to a lead](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/lead-management-add-product.html?contentId=CNLnsO2_z0TMTH6OeOWyiQ) - [Get product recommendations for your lead using needs analysis](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/lead-management-use-needs-analysis.html?contentId=glxqJpm_32Abc6BGrVRV7w) - [Add line items to a lead](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/lead-management-use-line-items-tab.html?contentId=7TG4RYTJtglMuCAQKsWtbQ) - [Add lead tasks](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/lead-management-use-tasks-tab.html?contentId=WqYrK38oguIBtnqIo6~W7Q) - [Create appointments for lead tasks](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/lead-management-create-appointment.html?contentId=5cwrfy7O8jv~2jnIo3fS3Q) - [Compose emails](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/lead-management-use-emails-tab.html?contentId=5fBdKa_2TWslgiwsSotQIg) - [Manage leads using Kanban view](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/lead-management-use-kanban-view.html?contentId=rqG_zQ_AEV~bMVprPiWQWA) - [Convert a lead into an opportunity](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/lead-management-use-convert-lead.html?contentId=_k69bBq9BEMjrh5tPCzRhg) - [Disqualify a lead](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/lead-management-disqualify-lead.html?contentId=yL1NtrjrOh1sWnIPmUsgjw) - [Export leads](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/lead-management-export-leads.html?contentId=LAnl0B54dVXIJgH73RYFLQ) - [Using Opportunity Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/opportunity-mgmt-using.html?contentId=jj2SpNhXH~FwVIaaFcVUng) - [Create an opportunity](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/create-new-opportunity.html?contentId=c65_FrDk0bpHAdj8mjQMmA) - [Add and view the details of an opportunity](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/opportunity-management-details-tab.html?contentId=~XpG4w~Q345EMCufVPY_Tg) - [Get product recommendations using needs analysis](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/opp-mgmt-use-needs-analysis.html?contentId=Rx3IICCI_vqqwE0MUOo13A) - [Add line items to an opportunity](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/opportunity-management-line-items-tab.html?contentId=6e9ONvGfvwF7ZbX84JWcXQ) - [Add competitors to an opportunity](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/opportunity-management-competitors-tab.html?contentId=qV_4L7gIlOlL~IvsRKBLuA) - [Add opportunity tasks](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/opportunity-management-tasks-tab.html?contentId=9jw3TsI4UUsTn824zCBQtg) - [Create appointments](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/opportunity-management-create-an-appoinment.html?contentId=m2NfMJIIUDGYhC7KKRQYGg) - [Compose emails](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/opportunity-management-emails-tab.html?contentId=irEoEo9049K9q6KMFEsDtA) - [View an existing opportunity](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/opportunity-management-viewing-an-opportunity.html?contentId=BdhrYiDd7hu~kUrfCT4MmA) - [Track opportunities using the Kanban view](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/opportunity-management-kanban-view.html?contentId=dkf2oa4KegopHRzCDQmFTg) - [Create a quote from an opportunity](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/opportunity-management-create-quote.html?contentId=D1CMl8hO6HgH1sZlVtgyRg) - [Create a quote from an opportunity line item](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/opportunity-management-create-quote-line-items.html?contentId=qgeJa487JgGB7XntzU2K6w) - [Export opportunities](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/opportunity-management-export-opportunities.html?contentId=QWhpmKQ1S3A0TlKnTAcVkw) - [Sync quote and opportunity](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/synchronise_quote_and_opportunity.html?contentId=6mMsCtkzLEnADZFzNZXnxg) - [Collaborate with stakeholders by using the sidebar](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/opportunity-management-sidebars-teams.html?contentId=nRahqH1QUfJvmuqSq~bswA) - [Location-based transactions for Opportunity Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/location_based_transactions_for_opportunity.html?contentId=R~RAfpztnR1KMNBXrpQ4Lw) - [Use location filter to add opportunity line items](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/use_location_filter_to_add_line_items.html?contentId=_giXxwTKVJdAMaG~fqCDHw) - [Copy opportunity line items to a location](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/copy_opportunity_line_items_to_a_location.html?contentId=Re8rk1rFfxZ1xy9zTUzttA) - [Using Quote Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/quote-mgmt-using.html?contentId=hPCo3MxwBa0kKOsHWya2iA) - [Create a quote](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/create-new-quote.html?contentId=4xRmByXtgbrsmGJogjbFnA) - [Add details to a quote](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/quote-management-details-tab.html?contentId=p2pMySdApz11AjdmsUVauQ) - [Add products to a quote](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/quote-management-catalog-tab.html?contentId=Q2IjD317jbRAYPVz6D3uxQ) - [View and update products in a quote](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/quote-managment-line-items-tab.html?contentId=prkB_jdbcueg0colA7yoYA) - [Add pricing adjustment to a quote line item](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/quote-management-add-pricing-adjustment.html?contentId=hIBIvWEcZFEyDW3G4IsKyg) - [Update product characteristics](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/quote-management-update-product-characteristics.html?contentId=p~Q6MQP4fP5CX~5ApspoYA) - [Add tasks to a quote](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/quote-management-tasks.html?contentId=5pPUSGRGBgyHxj95ICCXTg) - [Create quote versions](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/quote-management-revisions-tab.html?contentId=VE_8HkdowcY_tAopV_QxXQ) - [Convert quotes into orders](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/quote-management-customer-orders-tab.html?contentId=v1aFKD0lxqNGW~TlfiGlnw) - [Create an order from a quote line item](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/quote-management-create-order-quote-line.html?contentId=Pid2TNMXtEIXdhXJ1vxKYA) - [View manual pricing adjustments](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/quote-management-pricing-adjustments-tab.html?contentId=0cfJYmkAlzOaFGfWdMmNyg) - [Initiate a contract request](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/quote-management-create-contract.html?contentId=8c37NF4t_9oHBxMsinl0qA) - [View an existing quote](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/quote-management-viewing-a-quote.html?contentId=tqUUMCGJF_umPJKg~RfdUA) - [Export quotes](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/quote-management-export-quotes.html?contentId=mqaTOYLTDujb0fuOkFly8w) - [Enable a sales agreement in a quote](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/quote-create-sales-agreement.html?contentId=jdfzz3xHkKs7fTCrh4mrNw) - [Sync a quote with an opportunity](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-sync-quote-with-opportunity.html?contentId=uPQjz~i8ylOHIVzM0ULVlg) - [Add covered products to a quote](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-quote-add-covered-products.html?contentId=MLmB65BWXMfK_NGwzfjNGg) - [Add subscription start and end dates to a quote](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/quote-managment-add-subscription-pricing.html?contentId=qBowU~jRJop1kPra53YJ8A) - [Filter catalogs by location in a quote](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/quote-using-product-location.html?contentId=pSgZQFKi4yfojWjfdwEw8Q) - [Copy locations for quote line items](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/quote-mgt-copy-quote-item-location.html?contentId=V5X13ghI6ymXL8AjBpvesA) - [Using Sales Agreement Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/sales-agreement-mgmt-using.html?contentId=uc6pVhfmQdKcTqBMxnRvow) - [Create a sales agreement](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/create-new-sales-agreement.html?contentId=7BJC3g3mQAaWheDZeMhUFA) - [Using Order Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/reviewing-approving-fulfilling-orders.html?contentId=m5uhcaA406hPDDG8aUCSmQ) - [Create an order in Order Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-create-product-order.html?contentId=IHXiYCSDS~vZScLQDIAqVg) - [Add products or services to an order in Order Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-add-products-services-to-orders.html?contentId=jWDfFCPi_aMuZCNIpVakwg) - [Add a sales agreement to an order in Order Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-add-sales-agreement-to-order.html?contentId=~lCI8fi9RR8EL_fc5OeGng) - [Set up and review product order lines in Order Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-om-setup-product-order-lines.html?contentId=Dm1R2Q0yi7zsJbOjkf327g) - [Review and submit a product or service order in Order Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-om-review-and-submit-product-order.html?contentId=XfxwwcyR7XLNHDpBpV5eGA) - [Approve a product or service order in Order Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-om-approve-product-order.html?contentId=7JuVYbtVQqDbhBIVVDm63g) - [Updating specification versions](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-specification-version-update.html?contentId=teZv9e6MVUO5pRfIElLxDw) - [Configure update specification versions](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-configure-specification-version-update.html?contentId=HhbX76td_qGo9jhshobMeg) - [Batch update for product specification versions](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-configure-specification-version-update-silent-batch-utility.html?contentId=c4AzNv9MjZiu0rqp4_G7vg) - [View upgrade inventory job status](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-view-upgrade-inventory-job-status.html?contentId=jb5xDGkzkXYlw2BpTxV8gg) - [Add covered products to order line items](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/som-update-covered-products.html?contentId=PLu8MAmbIxw3rK7S664dpQ) - [Update product locations at the order line level](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/order-mgt-copy-order-line-location.html?contentId=PPmYuWIsHx437k9Cr8QhkQ) - [Filter product catalog by location](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/order-mgt-filter-catalog-by-location.html?contentId=bpp9idHz9~JR0_mXYLgYew) - [Managing inflight order changes and cancellation requests](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/inflight-order-change-mgt-overview.html?contentId=Saloio0Sxz7zkvJm7xhosA) - [Key inflight order change and cancellation request fields](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/key-inflight-order-change-cancellation-request-fields.html?contentId=fcUEGao6x9FiFrBYewwgIw) - [Revise an inflight order or request a cancellation](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/revise-inflight-order-request-cancellation.html?contentId=i9kjjJ~WqbWJ0BhWyy~7UQ) - [Review and approve order revisions or cancellations requests](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/review-and-approve-or-decline-order-cancellation-requests.html?contentId=2CenEDk2OE7R9x9sE30Blg) - [Managing order fallout](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/fallout-management-overview.html?contentId=KBRwhNn3a4~fSXxSWpW_oQ) - [Create automated and manual fallout records](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/creating-automated-manual-fallout-records.html?contentId=1oicIfsvpkzL1fWr8PIkFQ) - [Review a fallout record](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/select-order-fallout-records-review.html?contentId=VazYSxtK~kW5Uen1KM~HFg) - [Reviewing customer accounts](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/reviewing-customer-accounts.html?contentId=nhr6sRvOb3vSmGHeIok0fw) - [Review an account using the 360 View](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/review-customer-account-360-view.html?contentId=kHoaG2kwR5ufuZo~b8FmiA) - [View an order timeline](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/view-order-timelines.html?contentId=PKRoHIyi1Y5m5whnWI61kg) - [Monitoring Jeopardy Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/monitoring-jeopardy-management.html?contentId=Fb05FwxdNGheoNnS8~vVYQ) - [Using Lead-to-Cash Process Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/using-lead-cash-process-management.html?contentId=cZZaLWCOtrYzSt9vhysC8w) - [Create a sales process record](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/create-sales-process-record.html?contentId=q12T9oGYyxtr7MB3i4QPnw) - [Navigating sales process dashboard](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/navigating-sales-process-dashboard.html?contentId=6Tm7qLMdQyrpl7GYHSVxsA) - [Monitoring and tracking sales activities](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/monitor-track-sales-activities.html?contentId=Tw2iitzxYjzD2oGXiNh6Gg) - [Create task checklists](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/create-checklists-l2c-process-management.html?contentId=nIkmhP_k2xEoTEPX8tHKeQ) - [Add attachments](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/add-attachments-sales-process.html?contentId=sOmsov26ooRVY_aV0sPUAg) - [Manage attachments](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/manage-attachments-l2c-process-management.html?contentId=jT8cIkZz1rWJyjRdA_W75A) - [View and send emails](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/view-send-emails-sales-process.html?contentId=m3k8Gi3D7DwG8na16bqTOQ) - [Linking, delinking, and link conversion conditions](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/conditions-link-delink-toggle-records.html?contentId=fi3138zyfzcyy06v7FjY1A) - [Create business process tasks](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/create-business-process-tasks.html?contentId=bru2ZLxrvdqg6xLT2wHIlQ) - [Using Customer Engagement Sequences](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/using-customer-engagement-sequences.html?contentId=fuUtJp815e7TtqpYmiSPgg) - [View sequence tasks](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/view-sequence-tasks.html?contentId=QJ4d_LBetiSxzs9SbiD2_w) - [Complete sequence tasks](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/execute-sequence-steps.html?contentId=uFyEACA17ZChWQXhFv2YVg) - [Using Business Portal](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/order-mgt-business-portal.html?contentId=6ru8A3ChpP_tgZSLuovxeA) - [Access the Business Portal](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/order-management-access-the-business-portal.html?contentId=nyxMZ~WmOVb0xGt1KtRcTg) - [Create orders from the Business Portal](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/order-mgt-create-an-order-using-customer-portal.html?contentId=PsblU1PeFqnKu3aXPDHpsg) - [View an order on the Business Portal](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/order-mgt-view-order-using-customer-portal.html?contentId=DQw9DwW19tuXZXPvdFhj0Q) - [Extending Order Management with ServiceNow applications and integrations](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/order-mgt-integrating.html?contentId=avz4EK8831KgwwQW3mMg8A) - [Order Management for providers with Service Exchange](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/service-bridge-om-for-providers.html?contentId=QsDq6dQpf9QuOqgP7SQcKw) - [Configuring Service Exchange Order Management for Providers](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/configuring-sb-om.html?contentId=gUOgFiN1oToqvFBWOrk5jg) - [Install Service Exchange Order Management for Providers](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/install-service-bridge-om-providers.html?contentId=B3li4flZe~Ks_yOHfVzK6Q) - [Create a product offering for a remote catalog item](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/create-sb-product-offerings.html?contentId=dEZg6cGTdfJt697AFIZWFw) - [Create a service specification for a remote catalog item](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/create-sb-service-specs.html?contentId=xzqEzykx0NW64DAGCkSg_w) - [Associate consumer criteria to a remote record producer](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/associate-criteria-remote-catalog.html?contentId=58XKWwfF9SFMjCd4vQl2rA) - [Activate the remote record producer](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/activate-entitlements-sb-consumer.html?contentId=M~XWzQ77r4foiCsCVLfaFw) - [Retire a remote catalog item](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/retire-product-offer.html?contentId=MHYlbF6mquu~B_XEdOIfLg) - [Creating orders from Service Portal catalog items](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/using-sb-consumers.html?contentId=TM2~c9AZJu4N0r93uh6Pjg) - [Order Management integration with Field Service Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/order-mgt-integrating-fsm.html?contentId=7LpCgM7mU04fusNa4CW4Ug) - [Configuring automatic creation of work orders](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/config-auto-creation-work-orders.html?contentId=tT9FTccTOg94rx6bpdzTkw) - [Synchronization of information between Order Management and Field Service Management - Workflow scenario](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/scenario-synch-omt-fsm.html?contentId=9jy7lqQ~qdEwwihEaTGQWg) - [Order Management integration with Strategic Portfolio Management](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/order-mgt-integrating-spm.html?contentId=vtidKwJRaLjINTqkVmzPag) - [Configuring the Strategic Portfolio Management integration](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/configuring-spm-integration.html?contentId=Z9R1Sebdd6rt_MbWg9b4LQ) - [Creating project templates and project template tasks](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/creating-project-templates-orders.html?contentId=Kk3PFIQiUTkhG~hrwKRgIg) - [Setting up project oversight conditions and decision rules](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/setting-up-project-oversight.html?contentId=Nm4qnALihJFujRdQOlFPLw) - [Configure project oversight for order lines](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/configure-proj-oversight-order-lines.html?contentId=rUF_8neAwADo1nQNMpWzCQ) - [Configure project oversight for domain orders](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/configure-proj-oversight-domain-orders.html?contentId=4kErQy9yxCIJ0GcLAxqevQ) - [Configure project oversight for order tasks](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/configure-proj-oversight-order-tasks.html?contentId=0Ufkm_eMO3_AbLp730Ycow) - [Choosing a project template task when duplicates exist](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/Determining-correct-project-task-template.html?contentId=qXiNgW0ClIBFgYSrht0F5A) - [Verify the sys_id of a project task template](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/find-sysid-proj-template-task.html?contentId=kkvPwXrn1qfq9dVugzR4dA) - [Configure field mappings](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/configure-project-table-mapping.html?contentId=fodn6P2N7XRSOOZdVA7Dhw) - [Control automatic closure of project tasks](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/control-auto-closure-proj-tasks.html?contentId=s96Lmvw4xYCfDoxFPFTZsg) - [Tracking order tasks and associated projects](https://servicenow-prod.fluidtopics.net/r/xanadu/order-management/using-spm-integration.html?contentId=Ntr9aVmBcZCEwec0Rf2djA)