---
sourceDocument: Xanadu Operational Technology Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/operational-technology

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Operational Technology Management

ft:clusterId :

    - optm

bundleId :

    - optm

workflow :

    - Technology


---

# Install Operational Technology Vulnerability Response

# Install Operational Technology Vulnerability Response {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Install the Operational Technology Vulnerability Response application if you have the admin role. This application includes demo data and installs the related store applications and plugins if they are not already
installed.

## Before you begin

* Ensure that the application and all of its associated ServiceNow Store applications have valid ServiceNow entitlements. For more information, see [Get entitlement for a ServiceNow
  product or application](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030186).
* If the application requires plugins or other store applications, install them first if they are not already installed.
* Operational Technology Vulnerability Response requires the following plugins. Ensure that these plugins are activated before you install Operational Technology Vulnerability Response.

  Required ServiceNow plugins
  :

      Vulnerability Response (sn_vul)
      :   The ServiceNow®
          Vulnerability Response application imports and
          automatically groups vulnerable items according to group
          rules allowing you to remediate vulnerabilities. See
          [Install Vulnerability Response](https://www.servicenow.com/docs/access?context=install-and-configure-vr&version=xanadu&pubname=xanadu-security-management&ft:locale=en-US)
  :

      Industrial Process Manager (sn_otsm)
      :   Creates the ISA-95 Equipment Model data foundation that is required for the ServiceNow®
          Industrial solution. See [Install the Industrial Process Manager](https://servicenow-prod.fluidtopics.net/cAbF__V36SXh8EbNmHnGTA "If you have the required entitlement and the Administrator [admin] role, you can install the Industrial Process Manager application and the related plugins.").
  :

      Operational Technology Manager
      :   The Operational Technology Manager application creates the foundational data and relationships that enable your enterprise to use the ServiceNow®
          Industrial solution. Operational Technology Manager supports the use of the Configuration Management Database (CMDB), Service Graph Connectors, and Discovery applications in the ServiceNow AI Platform. See [Configuring the Operational Technology Manager (OTM)](https://servicenow-prod.fluidtopics.net/jy70JViA~20dQhDad5bh3Q "Configure the Operational Technology Manager application so that you can create the data foundation for the ServiceNow Operational Technology solution.").

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Role required: admin

## About this task

The following items are installed with the installation of the Operational Technology Vulnerability Response application:

* Plugins
* Store applications
* Roles
* Business rules
{#install-operational-technology-vulnerability-response__ul_lwg_1vw_llb}  
For more information on viewing the components that are installed with an application, see the following:

* [Components installed with Operational Technology Vulnerability Response](https://servicenow-prod.fluidtopics.net/Ox~ZJ53GmEbdVDs44Hq3Cg "Several types of components are installed with activation of the Operational Technology Vulnerability Response (com.sn_otvr) plugin, including user roles and a business rule.")
* [Find components
  installed with an application](https://www.servicenow.com/docs/access?context=find-components&version=xanadu&pubname=xanadu-platform-administration&ft:locale=en-US).
{#install-operational-technology-vulnerability-response__ul_zcd_kfs_grb}

## Procedure

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll.
2. Find the Operational Technology Vulnerability Response application using the filter criteria and search bar.  
   You can search for the application by its name or ID. If you cannot find an
   application, you may have to request it from the ServiceNow Store.{#install-operational-technology-vulnerability-response__p_gd1_nfg_h1c}

   Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html).{#install-operational-technology-vulnerability-response__p_hd1_nfg_h1c}
3. Select a version from the list and select Install.  
   In the Review Installation Details dialog box, any dependencies installed with your application are listed.{#install-operational-technology-vulnerability-response__p_id1_nfg_h1c}
4. If you're prompted, follow the links to the ServiceNow Store to get any additional entitlements for dependencies.
5. **Optional:** If demo data is available and you want to install it, select the Load demo data check box.  
   Demo data comprises the sample records that describe application features for the common use cases. Load the demo data when you first install the application on a development or test instance.
6. Select Install.
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