---
sourceDocument: Xanadu Operational Technology Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/operational-technology

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Operational Technology Management

ft:clusterId :

    - optm

bundleId :

    - optm

workflow :

    - Technology


---

# Components installed with Operational Technology Request Management

# Components installed with Operational Technology Request Management {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Several types of components may be installed with the activation of Operational Technology Request Management, including user roles and service catalogs.

## Roles installed {#components-installed-operational-technology-request-management__section_xgq_32d_r1c}

{#components-installed-operational-technology-request-management__table_nnd_j2d_r1c__entry__3}

| Name | Description | Contains roles |
|-|-|-|
| sn_request_read | Read access to the Request (sc_request,) Requested Item (sc_req_item) or Catalog Task (sc_task). | NA |
| sn_request_write | Write access to the Request (sc_request,) Requested Item (sc_req_item), or Catalog Task (sc_task). | * task_editor * dependency_views * agent_workspace_user * view_changer * cmdb_read * cmdb_query_builder_read * sn_request_read {#components-installed-operational-technology-request-management__ul_zft_vvl_3bc} |
| sn_request_comment_write | Write access to the comments for the Requested Item (sc_req_item). Note: The sn_request_comment_write role alone does not give access to comments write, you will need write access for the table. | NA |
[Table 1. Operational Technology Request Management roles]

{#components-installed-operational-technology-request-management__table_nnd_j2d_r1c}

## Service catalogs installed {#components-installed-operational-technology-request-management__section_r1j_k2d_r1c}

{#components-installed-operational-technology-request-management__table_htx_l2d_r1c__entry__2}

| Name | Description |
|-|-|
| OT Service Catalog | Service catalog provided for users to submit OT requests. |
[Table 2. Operational Technology Request Management service catalog]

{#components-installed-operational-technology-request-management__table_htx_l2d_r1c}