---
sourceDocument: Xanadu Operational Technology Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/operational-technology

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Operational Technology Management

ft:clusterId :

    - optm

bundleId :

    - optm

workflow :

    - Technology


---

# Operational Technology Knowledge Management

# Operational Technology Knowledge Management {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

ServiceNow®
Operational Technology Knowledge Management can help you collect, organize, and share knowledge about your Operational Technology (OT) system, its devices, and the resolved incidents within your organization.

|-|-|
| [ExploreExploring Operational Technology Knowledge Management](https://servicenow-prod.fluidtopics.net/AVcFG7miXPvyfJuu1HRXKg "Operational Technology Knowledge Management helps you to capture information about your Operational Technology (OT) system in knowledge articles that are related to OT incidents. Your organization can then use these knowledge articles to help your users to access the right information and prevent miscommunication with your users.") | [ConfigurePlan and configure your implementation](https://servicenow-prod.fluidtopics.net/pet_5m8EnMcLTnFVh4pA7A "Configure Operational Technology Knowledge Management so that you can create the data foundation for the Operational Technology (OT) solution.") |
| [UseUsing Operational Technology Knowledge Management](https://servicenow-prod.fluidtopics.net/y7f3rw4IIPM18Lolbr1pZg "After you complete all the required set-up tasks for Operational Technology Knowledge Management, you can begin managing knowledge articles that are related to Operational Technology (OT) incidents.") | [ReferenceGet details about related information and applications](https://servicenow-prod.fluidtopics.net/tY_NZxy4ZJIpkz6bPH5dpw "Reference topics provide additional information about Operational Technology Knowledge Management.") |
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