---
sourceDocument: Xanadu Operational Technology Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/operational-technology

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Operational Technology Management

ft:clusterId :

    - optm

bundleId :

    - optm

workflow :

    - Technology


---

# Assign feedback tasks

# Assign feedback tasks {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Assign feedback tasks to a user to help make sure that the feedback task is addressed and the related knowledge article is updated.

## Before you begin

Role required: knowledge_manager

## Procedure

1. Navigate to AllIndustrial Workspace.
2. In the list view under the Knowledge module, open the Unassigned OT Knowledge Gaps list.
3. Select the feedback task that you want to assign to a user or assignment group.
4. In the Assigned to field, add the user that you want to assign the feedback task to.
5. Select Save.

## Result

The assigned user can now view the feedback task in the My Feedback Tasks list under the Knowledge module list view.

To view other assigned feedback tasks, select the Assigned Feedback Tasks list under the Knowledge module list view in the Industrial
Workspace.

To view the unassigned OT knowledge gaps, select the Unassigned OT Knowledge Gaps list under the Knowledge module list view in the Industrial
Workspace.

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