---
sourceDocument: Xanadu Operational Technology Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/operational-technology

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Operational Technology Management

ft:clusterId :

    - optm

bundleId :

    - optm

workflow :

    - Technology


---

# Create an assignment group

# Create an assignment group {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create an Operational Technology (OT) specific assignment group to assign to OT incident records.

## Before you begin

Role required: admin

## About this task

The Assignment Group field in an OT incident record only shows assignment groups with the type OT. This helps separate Operational Technology (OT) and Information Technology (IT) incidents.

You can create OT-specific assignment groups that you want visible on an OT incident record.

## Procedure

1. Navigate to AllUser AdministrationGroups.
2. Select New.
3. On the form, fill in the fields.  
   {#create-ot-specific-assignment-groups__table_hnv_qyz_wvb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the assignment group. |
   | Manager | Group manager or lead. |
   | Type | Category for this group. In the Select target record field, search for OT to add it to the type field. |
   | Group email | Group email distribution list or the email address of the point of contact. |
   | Parent | Other group that the group is a member of. |
   | Description | Description of the assignment group. |
   [Table 1. Assignment groups form]

   {#create-ot-specific-assignment-groups__table_hnv_qyz_wvb}
4. Select Submit.

## Result

Now, the OT-specific assignment group is visible on the incident record.

*[\>]: and then