---
sourceDocument: Xanadu Operational Technology Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/operational-technology

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Operational Technology Management

ft:clusterId :

    - optm

bundleId :

    - optm

workflow :

    - Technology


---

# Components installed with Operational Technology Incident Management

# Components installed with Operational Technology Incident Management {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Several types of components may be installed with activation of the Operational Technology Incident Management (sn_ot_inc_mgmt) plugin, including user
roles.
Note:  
The Application Files table lists the components that are installed with this application. For instructions on how to access this table, see [Find components installed with an
application](https://www.servicenow.com/docs/access?context=find-components&version=xanadu&pubname=xanadu-platform-administration&ft:locale=en-US).

## Roles installed {#components-installed-with-operational-technology-service-management__section_wly_yyh_wdb}

{#components-installed-with-operational-technology-service-management__table_u1t_gb1_wdb__entry__3}

| Role | Description | Contains roles |
|-|-|-|
| OT Incident Admin \[sn_ot_incident_admin\] | Can create, view, delete and edit OT incident records for any equipment model entities. Can configure Priority Lookup Rules and OT incident system properties. | * cmdb_ot_isa_viewer_all * sn_ot_incident_write {#components-installed-with-operational-technology-service-management__ul_epc_j3h_vvb} |
| OT Incident Reader \[sn_ot_incident_read\] | Can only view OT incident records. | * cmdb_ot_viewer * cmdb_ot_isa_viewer {#components-installed-with-operational-technology-service-management__ul_nhr_m3h_vvb} |
| OT Incident Fulfiller \[sn_ot_incident_write\] | Can view, create, and edit OT incident records. | sn_ot_incident_read |
[ ]

{#components-installed-with-operational-technology-service-management__table_u1t_gb1_wdb}  
Note:  
The OT Incident User \[ot_incident_user\] role is deprecated. For users assigned this role, you can execute a scheduled job to assign them new Operational Technology Incident Management roles. For more information, see [Assign new roles to your users](https://servicenow-prod.fluidtopics.net/2U87l3EXy5tDYvCFwvyanw#assign-new-operational-technology-incident-management-roles "Assign new roles to users who had the OT Incident User [ot_incident_user] role through a scheduled job in the Operational Technology Incident Management application.").

## Tables installed {#components-installed-with-operational-technology-service-management__section_elg_y3y_fwb}

{#components-installed-with-operational-technology-service-management__table_j1b_z3y_fwb__entry__2}

| Table | Description |
|-|-|
| OT Incidents \[sn_ot_incident\] | List of OT incidents reported across sites. |
| OT Incident Tasks \[sn_ot_incident_task\] | List of OT incident tasks created under various OT incidents. |
| OT Incident Priority Rule Lookup \[dl_ot_inc_priority\] | List of rules to calculate the priority of an OT incident. |
[ ]

{#components-installed-with-operational-technology-service-management__table_j1b_z3y_fwb}