---
sourceDocument: Xanadu Operational Technology Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/operational-technology

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Operational Technology Management

ft:clusterId :

    - optm

bundleId :

    - optm

workflow :

    - Technology


---

# Create a change task to fulfill a change request

# Create a change task to fulfill a change request {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create a change task to fulfill an Operational Technology (OT) change request. Change tasks help to capture all the tasks that need to take place during a change request.

## Before you begin

Role required: sn_ot_change_write

## About this task

Change tasks are the individual steps that must take place to fulfill and complete a change request.

## Procedure

1. Navigate to AllIndustrial Workspace.
2. Select the change record that you want to create a task for.
3. In the Change Tasks related list, select New.  
   If you don't see the Change Tasks related list, you must add it.
4. On the form, fill in the fields.  
   {#create-ot-change-tasks__table_jdm_2hn_23b__entry__2}{#create-ot-change-tasks__table_jdm_2hn_23b__entry__3}

   | Field | Description |
   | OT Change Task ||
   |-|-|
   | Short description | Brief description of the change task. |
   | Description | Details of the change task. |
   | OT device | Affected OT device. |
   | OT change request | Record number of the related OT change request. |
   | State | State for tracking a change task through several stages of the change implementation. |
   | Type | Type of change. |
   | Assignment ||
   | Assignment group | Group who works on the change task. If you leave this field empty, the change task is automatically assigned. |
   | Assigned to | User to whom the change task is assigned to work on. Note: If the Assignment group changes, the Assigned to field is cleared. |
   | Notes ||
   | Watch list | Users who receive notifications about this change when comments are added. |
   | Work notes list | Users who receive notifications about this change when work notes are added. |
   | Work notes (Private) | Work notes that aren't available to customers. |
   [Table 1. Incident task form]

   {#create-ot-change-tasks__table_jdm_2hn_23b}
5. Select Save.

## Result

You can view and edit the change task in the related OT change record.  
You can view change tasks in the Industrial Workspace list view in the following places.

* Change tasks assigned to you: OT TasksAssigned to Me
* Change tasks assigned to your group: OT TasksAssigned to My Groups
* Unassigned change tasks: OT TasksUnassigned
{#create-ot-change-tasks__ul_nv2_v5g_szb}

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