---
sourceDocument: Xanadu Operational Technology Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/operational-technology

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Operational Technology Management

ft:clusterId :

    - optm

bundleId :

    - optm

workflow :

    - Technology


---

# Create a change request

# Create a change request {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create an Operational Technology (OT) change request to report a change in your site.

## Before you begin

Role required: sn_ot_change_write

## Procedure

1. Navigate to AllIndustrial Workspace.
2. In the OT Change Requests list view, select the list you want to open.
3. Select New.
4. Select the OT change model that applies to your organization.
5. Select Create OT Change Record.
6. Complete the playbook as needed as your team works on the change request.  
   For more information about the Basic OT Change Model playbook, see [Basic OT Change Model playbook](https://servicenow-prod.fluidtopics.net/TQw55mrBhk13no2kWMR50w "Learn about the Basic Operational Technology (OT) Change Model playbook stages that an OT change without approvals must go through until it’s completed."). For more information about the Advanced OT Change Model playbook, see [Advanced OT Change Model playbook](https://servicenow-prod.fluidtopics.net/ZVDgMBpib64s8BZVSAg1Iw "Learn about the Advanced Operational Technology (OT) Change Model playbook stages that an OT change with approvals must go through until it’s completed.").  
   Note:  
   If you don't have Playbook enabled, you can only view the Details and Related Records tabs in the OT change request record.

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