---
sourceDocument: Xanadu Operational Technology Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/operational-technology

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Operational Technology Management

ft:clusterId :

    - optm

bundleId :

    - optm

workflow :

    - Technology


---

# Domain separation and OT

# Domain separation and Operational Technology {#ariaid-title1}

* Release version: Xanadu
* 
* Updated February 19, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read


Domain separation is supported for Operational Technology. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.

## Support level: Basic {#manufacturing-domain-separation__id_lsb_brb_krb}

{#manufacturing-domain-separation__domain-sep-supported}  
* Business logic: Ensure that data goes into the proper domain for the application's service provider use cases.
* The application supports domain separation at run time. The domain separation includes separation from the user interface, cache keys, reporting, rollups, and aggregations.
* The owner of the instance must set up the application to function across multiple tenants.
{#manufacturing-domain-separation__ul_yhr_g2j_xkb}

Sample use case: When a service provider (SP) uses chat to respond to a tenant-customer's
message, the customer must be able to see the SP's response.{#manufacturing-domain-separation__p_lsc_nfg_h1c}

For more information on support levels, see [Application support for domain
separation](https://www.servicenow.com/docs/access?context=domain-separated-apps&version=xanadu&pubname=xanadu-platform-security&ft:locale=en-US).{#manufacturing-domain-separation__p_msc_nfg_h1c}

## Operational Technology domain separation overview {#manufacturing-domain-separation__section_ipx_tmz_jrb}

Operational Technology inherits the domain separation features of the dependency applications. As each application can have its own domain separation relationship, there is no one specific support level to
associate with Operational Technology. To learn more, see [Domain separation and Workflow Studio](https://www.servicenow.com/docs/access?context=flow-designer-domain-separation&version=xanadu&pubname=xanadu-build-workflows&ft:locale=en-US).  
The following table describes the domain separation support levels and use cases for each Operational Technology application.{#manufacturing-domain-separation__table_g3m_j2m_32c__entry__2}

| Application | Support level |
|-|-|
| Operational Technology Manager | Basic |
| Industrial Process Manager | Basic |
| Operational Technology Vulnerability Response | Basic |
| Operational Technology | Basic |
| Operational Technology Change Management | Basic |
| Operational Technology Knowledge Management | Basic |
| Operational Technology Request Management | Basic |
[Table 1. Support levels by application]

{#manufacturing-domain-separation__table_g3m_j2m_32c}
**Related topics**   

* [Domain separation for service providers](https://www.servicenow.com/docs/access?context=domain-sep-landing-page&version=xanadu&pubname=xanadu-platform-security&ft:locale=en-US)