---
sourceDocument: Xanadu Platform Analytics
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/now-intelligence

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Viewing session analytics

# Viewing session analytics {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The User Experience Analytics Sessions module lists filterable
application sessions you can drill down into for more detailed insights.  
{#viewing-sessions__table_pxy_nzp_vjb__entry__2}

| Field | Description |
|-|-|
| Refresh | Refreshes the sessions list with selected filters and updated session data. |
| List Filter | Property options to filter the sessions list. |
| Date | Date the session occurred. |
| Total Sessions | Total number of sessions available for the selected platform, application version, date range, and filter options. |
| Duration | Length of time the session lasted. Note: User Experience Analytics tracks a maximum session length of four (4) hours. |
| Version | Mobile application version. |
| User Index | Automatically generated number assigned to each unique user of an application version. Can be used instead of an internal User ID. |
| Hashed User ID | Generated hashed `sys_id` value for each user. Actual user IDs are not displayed, and instead are automatically hashed via the SHA-256 hash function. Note: Users not logged into the portal are displayed as "Anonymous". |
| Session | Unique session number for the user. A new, consecutive session number is tracked for the user each time they start a session. |
| Device | Specific device the user session occurred on. |
| Location | Location the user accessed the application from. |
| Screens/Pages | Number of screens visited or pages viewed during the session by the user. |
| Actions | Number of actions the user performed during the session. |
| Details | Opens the Session Details record for the selected mobile session. |
| Indicators | Shows indicators and tags associated with a session or user record. |
| User sessions record pane | Provides overview of and lets you navigate to further details of an individual session. The record pane is located below the sessions list. |
[Table 1. Sessions module - Sessions list]

{#viewing-sessions__table_pxy_nzp_vjb}  
Note:  
Sessions lists can only be reordered by session date.

## Filter options

You can filter a Sessions list by these properties:  
* Action
* App Killed
* Browser Types
* Browser Versions
* Cities
* Connectivity
* Countries
* Devices
* Device types
* Duration
* Events
* Hashed User ID
* Locales
* Offline
* Operating Systems
* Operating System Versions
* Pages
* Screens
* Session #
* States/Regions
* Tags
* User Index
* **[View a sessions list](https://servicenow-prod.fluidtopics.net/9R5fIjoaRr0yroEv_RiIlg#view-a-sessions-list)**   
  View pre-filtered session lists, and search for session by additional properties.
* **[Filter a sessions list](https://servicenow-prod.fluidtopics.net/kIYQlhJ1Rv6Hjagr1OvvVQ)**   
  Refine a sessions list to focus on data such as selected screens or events for your application.
* **[Sessions and users list indicators](https://servicenow-prod.fluidtopics.net/6oRFslJ0yYkI2YpkfWkvTg)**   
  You can view and filter indicators and tags on a Sessions or Users list.

**Related reference**   

* [Session Details record](https://servicenow-prod.fluidtopics.net/zQN9WbWksL1AzZ5Xl1sJxw "View statistics and timeline details for a specific user session.")