---
sourceDocument: Xanadu Platform Analytics
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/now-intelligence

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# User sessions record

# User sessions record {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

View overall session statistics for a user, and event timeline details for a user's
specific sessions.
You can access a user sessions record from a sessions or users list screen.

* From the sessions list screen, click on a timeline event.
* From the users list screen, click on a user record from the list.

{#user-sessions-record__table_awj_gp4_gkb__entry__2}

| Field | Description |
|-|-|
| User ID | Generated hashed `sys_id` value for each user. Actual user IDs are not displayed, and instead are automatically hashed via the SHA-256 hash function. Note: Users not logged into the portal are displayed as "Anonymous". |
| Add tag | Enter a text label name to associate with a user's record. You can view assigned tags on individual records in the Users or Sessions list. |
| Search | Opens the Sessions list filtered for all sessions performed by the user. |
| First Session | Date and time the user first accessed the application. |
| Last Session | Date and time the user last began a session. |
| Time in App/Time on Site | Average time the user spent on the site or in the application across all versions and devices, and total number of sessions performed by the user. |
| Locales | Language the user viewed the application in, and country they accessed from. |
| App Versions | All application versions the user has installed across all devices. |
| Devices \& Installations | Shows browser type, device and device version used by the user, along with a list of date ranges in which the user was active per installation. Every time a user reinstalls the app, a new date range appears. |
| Locations | List of locations the user accessed sessions from. |
| Custom Properties | Opens available SDK API Reference documentation providing information on adding custom properties. |
| Instance ID | The instance's unique identifier. |
| Instance Name | The instance's friendly display name. |
| Language | The preferred language a user's device was set to in which they performed the session. |
| Login Count | The number of times a user has logged in to the app by entering their email and password. |
| Sessions window | Shows the following session details: * Date - Date the session occurred. * Index - Sequential number of session for the user. * Duration - How long the session lasted. * Version - Mobile application version the session occurred on. * Device - Mobile device the user performed the session on. * Search - Navigates to the Sessions list specific to sessions for the selected user. {#user-sessions-record__ul_bwj_gp4_gkb} You can reorder sessions by date, index number, session duration, or app version. |
| Timeline | Shows a timeline of events for the user session. To see more detail for an event, click the Expand icon ![]() next to an event on the timeline. |
| Session Details | Displays the Session Details record for the selected session. |
[ ]

{#user-sessions-record__table_awj_gp4_gkb}
**Related reference**   

* [Session Details record](https://servicenow-prod.fluidtopics.net/zQN9WbWksL1AzZ5Xl1sJxw "View statistics and timeline details for a specific user session.")