---
sourceDocument: Xanadu Platform Analytics
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/now-intelligence

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# User Experience Analytics KPIs

# User Experience Analytics KPIs {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can import User Experience Analytics KPIs supported in UI Builder.

## Supported KPIs {#user-exp-analytics-KPIs__section_c51_hgy_xtb}

{#user-exp-analytics-KPIs__table_rll_xgy_xtb__entry__4}

| KPI | Definition | Required fields | Visualization type supported |
|-|-|-|-|
| Events | Events that are triggered on the application. When this KPI selected, you can view the number of occurrences and the values distribution of a single event property. | * application * event name {#user-exp-analytics-KPIs__ul_mvf_wjy_xtb} | * single score * time series * bar chart * pie chart {#user-exp-analytics-KPIs__ul_gpl_q3y_xtb} |
| Sessions | The number of sessions triggered on web or mobile applications. * Web application: A session is defined as 30 minutes of inactivity or 4 hours of ongoing activity. * Mobile application: Whenever the application switches between the foreground and the background. {#user-exp-analytics-KPIs__ul_g1b_v3y_xtb} | application | * single score * time series {#user-exp-analytics-KPIs__ul_gyt_lky_xtb} |
| Users | The number of active unique users using the application. * Active Users: Represents the number of all users in the application. * New Users: Represents the number of users who have performed their first session. {#user-exp-analytics-KPIs__ul_lsq_fd5_15b} | * application * user type (active or new users) {#user-exp-analytics-KPIs__ul_ozs_sky_xtb} | * single score * time series {#user-exp-analytics-KPIs__ul_zdt_5ky_xtb} |
[ ]

{#user-exp-analytics-KPIs__table_rll_xgy_xtb}