---
sourceDocument: Xanadu Platform Analytics
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/now-intelligence

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Set up User Experience Analytics

# Set up User Experience Analytics {#ariaid-title1}

* Release version: Xanadu
* 
* Updated October 21, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

An admin can configure Service Portal and web applications built on the
ServiceNow mobile platform to track user analytics.
For information about setting up User Experience Analytics data for the Service Portal, see [User Experience Analytics for Service Portal](https://www.servicenow.com/docs/access?context=sp-analytics&version=xanadu&pubname=xanadu-platform-user-interface&ft:locale=en-US).

## User Experience Analytics
plugin

The User Experience Analytics plugin (com.glide.appsee) is activated by default in the ServiceNow AI Platform. The plugin is responsible for:

* Checking hourly for new applications to register with the ServiceNow server.
* Providing access to the User Experience Analytics Dashboard.  
Note:  
User Experience Analytics is not supported for on-prem instances.
**Related topics**   

* [List of plugins (San Diego)](https://www.servicenow.com/docs/access?context=list-of-plugins&version=xanadu&pubname=xanadu-platform-administration&ft:locale=en-US)
* [User Experience Analytics for Service Portal](https://www.servicenow.com/docs/access?context=sp-analytics&version=xanadu&pubname=xanadu-platform-user-interface&ft:locale=en-US)