---
sourceDocument: Xanadu Platform Analytics
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/now-intelligence

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Create a cohort

# Create a cohort {#ariaid-title1}

* Release version: Xanadu
* 
* Updated November 13, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create an analysis of users who complete a predetermined sequence of actions so you
can track conversion rates at each step.
This video shows you how to create and use cohorts.

## Before you begin

Role required: Users with the analytics_viewer, portal_analytics_viewer, mobile_analytics_viewer, core_ui_analytics_viewer, now_experience_analytics_viewer roles can create, edit and delete cohorts for the applications they have access to.

## About this task

## Procedure

1. From the Dashboard, navigate to Cohorts, and click Create Your First Cohort or New Cohort.
2. Enter a name for the relevant process you want to measure.
3. Select the timeframe for sessions you want to include.

   | Option | Description |
   | Now | The report begins collecting data from the second the report saves. |
   | 1 Week Ago | Reports on data seven days prior to the current date. Includes data generated at 12AM GMT of the date. |
   | 1 Month Ago | Reports on data 30 days prior to the current date. Includes data generated at 12AM GMT of the date. |
   | 3 Months Ago | Reports on data 90 days prior to the current date. Includes data generated at 12AM GMT of the date. |
   | Original Date | This option is available when editing an existing report. Reports on data from the original date of the report. |
   |-|-|

   {#create-action-cohort__choicetable_rqr_3zv_xjb}
4. Click Next.
5. Select the first action from the options that will define the cohort.  
   Users who perform the defined action are grouped in the rows of the cohort.

* Visited a Screen
* Triggered an Event
* Performed an Action
* Started any Session
* Started their 1st Session

6. Click Match by properties to select and enter a property value to match the action with.
7. Select the second action that will define the cohort, and a screen, event, or action as applicable.
8. Click Finish.

## What to do next

View the cohort to see how many of the users who performed the first defined action returned to perform the second action.  
Note:  
If data shown in the cohort analysis is not final, a note indicates that retroactive data is still being processed. Refresh the screen to see the report with final data.