---
sourceDocument: Xanadu Platform Analytics
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/now-intelligence

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Collect Spotlight scores

# Collect Spotlight scores {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

To collect Spotlight scores, schedule score collection and activate the Spotlight
group. You can also collect scores manually for an active Spotlight group.

## Before you begin

1. [Create a Spotlight group](https://servicenow-prod.fluidtopics.net/e4VN_L5iJfOBj~GEjptUqA#create-spotlight-group "Create a Spotlight group to define the records to evaluate. In the Spotlight group, you also set the threshold that the score of a record must exceed to trigger the creation of a Spotlight.")
2. [Create Spotlight criteria](https://servicenow-prod.fluidtopics.net/OyDg4blckjVdjwUu4Ndkeg "Create Spotlight criteria to define when to weight a record, and the weight to assign.")

{#collect-spotlight-scores__ol_ucn_d5r_tdb}

Role required: pa_spotlight or admin

## About this task

When Spotlight collects scores, Spotlight also deletes all older Spotlight records
for the associated Spotlight group, without exception.

## Procedure

1. Open the Spotlight group that you want to collect scores for.
2. If it is not already selected, select Active in the check box and save the Spotlight group form.  
   New Spotlight groups are active by default.  
   You can now execute the Spotlight job using the Execute Now button. {#collect-spotlight-scores__cmd_select-active}
3. To collect scores immediately, click Execute Now.
4. Go to the Schedule section and in the Run field, select the frequency at which to collect Spotlight scores. {#collect-spotlight-scores__step_spotlight-run}
{#collect-spotlight-scores__step_spotlight-run}
5. Fill in any specific information about when the Spotlight scores will be collected.  
   The required information depends on the period you choose in the Run field. For example, if you choose to run Daily, you have to fill in the time of day to run. If you choose Monthly, you have to fill in the day of the month and the time of day to run. {#collect-spotlight-scores__cmd_spotlight-collection-time}
6. If you are using domain separation, specify a user in the Run as field.  
   If you do not specify a Run As user, scores are
   evaluated for the Global domain. In this case, Spotlight scoring is
   performed for all matching records in all domains.

   For more information, see [Domain separation with Spotlight](https://servicenow-prod.fluidtopics.net/HPbO8DzdwEVXKYs3GEmlww "If you have domain separation enabled, Spotlight applies it during Spotlight jobs.").

## Result

Spotlight starts collecting scores according to the schedule you set. You can also collect scores manually at any time by clicking Execute Now. Administrators who need to
troubleshoot scheduling can read [Schedule Item \[sys_trigger\] records for Spotlight](oAx4JerQeSzm00UtOcaTUQ "Setting a Spotlight group to Active creates a Schedule Item [sys_trigger] record. As an administrator, access this record to troubleshoot scheduling. This record contains the scheduling information that is set on the Spotlight group.").{#collect-spotlight-scores__ph_collect-results}

## What to do next

You can see the details of the criteria that contribute to a Spotlight score. For
more information, read [See Spotlight score details](https://servicenow-prod.fluidtopics.net/XHyqe_o9TGInwV3M4Md1_w "To see the criteria whose weights contributed to a Spotlight score, view the details of the Spotlight record."). You
can also see and share an [interactive analysis](https://servicenow-prod.fluidtopics.net/cqbQFyw55LhFUKnynCTmgA "Spotlight interactive analysis shows the key results of a Spotlight job. Access the analysis from a Spotlight Group record.") of the results.