---
sourceDocument: Xanadu Platform Analytics
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/now-intelligence

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    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Platform Analytics

ft:clusterId :

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bundleId :

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workflow :

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---

# Configure rework finding definition

# Configure rework finding definition {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure a rework finding definition to view a pattern where a step in the process is repeated.

## Before you begin

Role required: sn_process_optimization_analyst, sn_process_optimization_power_user, or sn_process_optimization_admin

Rework finding definition displays repeated process steps. This helps in identifying situations where there could be frequent repetition of work.

## Procedure

1. Navigate to Improvement opportunity definition page.  
   For information about the Improvement opportunity definition page, see [Set improvement opportunities](https://servicenow-prod.fluidtopics.net/viI_ZW4uJeBZ9q_UhWC8_g "Set improvement opportunities to find areas of improvement by which teams could optimize a process. You can either select from a list of rules available to you or set your own rules. Based on the rules set by you, you can view your areas of improvement.").
2. Select Create on the rework card.  
   For a particular type of automated finding, you can create a maximum of two automated findings.
3. Provide details in the Define section.  
   For details, see [Rule-based finding definition form from Finding Builder](https://servicenow-prod.fluidtopics.net/190LmqQPlfce6W3x5vl16w "Use the Create Improvement opportunity definition form to create a finding definition from the Finding Builder.").
4. Select Configure.  
   The Configure tab is displayed.
5. Fill the details on the form.  
   Default values are provided. You can edit them if needed.

   According to the example, records that meet the following conditions are available as improvement opportunities in the Summary and Insights page:
   * A record in which one step is repeated more than 2 times.
   * Only the top 10 records are displayed in the Summary and Insights page.
   {#rework__ul_gjy_nct_zbc}
6. Select Save and exit.
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