---
sourceDocument: Xanadu Platform Analytics
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/now-intelligence

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Analytics Hub for a specific indicator

# Analytics Hub for a specific
indicator {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Use the Analytics Hub to
analyze indicator data deeply, such as by aggregating data, comparing scores, or viewing changes
over time.  
To access the Analytics Hub for an indicator, select any of these methods:

* Navigate to Performance AnalyticsAnalytics Hub, then select an indicator.
* Click the Explore indicator related link on the relevant Indicator record.
* From a responsive dashboard, select any value in a Performance Analytics widget.  
  Note:  
  * From a Platform Analytics dashboard, selecting a value in indicator data accesses KPI Details instead of the Analytics Hub. This is default behavior; a data visualization can be configured with different drilldown behavior.
  * When the indicator scores in a breakdown dashboard are aggregated on multiple elements, the Analytics Hub is aggregated on the same elements. For more information, see [Viewing aggregate scores for multiple elements](https://servicenow-prod.fluidtopics.net/lkhOTY~1aJ1RdqacyCtOCw#viewing-aggregate-scores-multi-elements "If you click a value on a chart in a widget on a dashboard, you open the Analytics Hub on that indicator. If you are on a breakdown dashboard and have multiple elements selected, and the widget shows the aggregate of those elements, the Analytics Hub also shows the aggregate of those elements.").
  * Time series aggregations are validated on the Analytics Hub and in KPI Details but not in widgets. Therefore, you might navigate from a working widget to the Analytics Hub and get a warning that the indicator has an invalid aggregation.
  {#view-scorecard__ul_nj5_ryh_zlb}
{#view-scorecard__ul_ijd_sfp_jhb}

## Limitation {#view-scorecard__section_rvf_1gr_xsb}

The Analytics Hub is not optimized for mobile screen sizes. You can access
the Analytics Hub on a tablet using the standard web interface.

## Adding Targets, Thresholds, Comments, and Improvement Initiatives {#view-scorecard__section_pwx_kwl_ldb}

All tabs in the Analytics Hub have a toolbar at the top with the following
actions:  
* [Targets](https://servicenow-prod.fluidtopics.net/aDQqafbK6dQ9GjqlNPfdUQ#pa-targets "Targets are goals your organization wants to achieve. Targets show the difference between the desired score at a certain date and the actual score of an indicator.")
* [Thresholds](https://servicenow-prod.fluidtopics.net/4ZyJ1pDipX06UtqDJ2bXhg#pa-threshold "Thresholds define a normal range of scores for an indicator and alert you when certain events occurs, like when a score reaches an all-time high.")
* Add a comment
* Information
* Create Improvement Initiative (Requires the Continual Improvement Management application)
{#view-scorecard__ul_qwx_kwl_ldb}

A tooltip identifies each icon in the toolbar.

The toolbar always has the rightmost four icons from the screenshot. Clicking one of these icons opens a pane where you can view or create a target, threshold, or comment. You can also view the basic information about the indicator from this pane.  
Note:  
Targets, thresholds, and comments are not supported on the Analytics Hub when indicator scores are aggregated on multiple elements.

For a formula indicator, this basic information includes the formula. In the Info panel you
can also expand a list of the daily scores for the indicator. To see the scores for each
component indicator in a formula indicator, click on the indicator name in the formula. Doing so
refocuses the Analytics Hub on that indicator.

If you have the Continual Improvement Management application and the
sn_cim.improvement_requester role, you can create an improvement initiative. Click the
Create Improvement Initiative icon (![]()) to open an Improvement Initiative form. This form is automatically populated with
details of the indicator and Analytics Hub. To see the initiative start and
finish dates on the timeline, click the improvement initiative icon in the chart options on the
Overview tab.

If you have the Process Mining application and a Process Mining role, you can open the indicator in a Process Mining dashboard. Click the Go toProcess Mining icon (![]()).

## Editing indicators and scores, exporting to PDF or CSV, and generating graphics {#view-scorecard__section_uwx_kwl_ldb}

Every indicator on the Analytics Hub has a context menu.  

The options in this menu depend on the type of indicator and whether it has scores.{#view-scorecard__table_kbj_mb4_xvb__entry__2}

| Option | Where present |
|-|-|
| [Edit indicator](https://servicenow-prod.fluidtopics.net/F1ajYqIPRtS9gMNTzcX0qA#t_CreateAnAutomatedIndicator "To analyze the performance of a business process that is recorded in a ServiceNow table, use an automated indicator. If a suitable indicator is not provided in a Platform Analytics Solution, create a new one.") | All indicators |
| [Edit scores](https://servicenow-prod.fluidtopics.net/mPuBmiLR2ixWTadlFX~wMA "You can manually enter score data for automated and manual indicators. Exercise care when editing scores for automated indicators.") | Automated indicators with scores |
| Add to/Remove from favorites | All indicators |
| Export to PDF | All indicators with scores |
| Export scores to CSV | All indicators with scores |
| Save chart as PNG/JPEG | All indicators with scores |
| [Launch dependency assessment](https://servicenow-prod.fluidtopics.net/Ce4X~P8gmiLBopcjBNZKug "Dependency Assessment enables you to view, analyze, and edit your performance analytics components including widgets, indicators, and breakdowns, from a single view. By viewing the hierarchy of components and the relationships between them, you can see immediately who is impacted by a change and what the effects of your changes are.") | All indicators |
[ ]

{#view-scorecard__table_kbj_mb4_xvb}

Click the context menu a second time to close it without making a choice.

## Different tabs on the Analytics Hub {#view-scorecard__section_mw2_hkz_flb}

The Analytics Hub for a specific indicator has the Overview and Compare tabs, which are described in [View scores and statistics](https://servicenow-prod.fluidtopics.net/lkhOTY~1aJ1RdqacyCtOCw#scorecard-overview-tab "The Analytics Hub Overview tab shows the score for a time period, statistics, and a time series. You can set the time period for the statistics and time series. You can also filter scores by breakdown and element.") and [Compare scores](https://servicenow-prod.fluidtopics.net/cvYppqaPDyLqLyb5t3MVIQ "In the Analytics Hub Compare tab, compare scores on any two dates, or compare scores against linked benchmark scores."), respectively.
**Related concepts**   

* [Performance Analytics indicators](https://servicenow-prod.fluidtopics.net/zqJq9olnfArO4SGRsv~TVw "Indicators (KPIs) define a performance measurement taken at regular intervals of a business service, an activity, or organizational behavior. These performance measurements result in a series of indicator scores over time.")
* [Performance Analytics targets and thresholds](https://servicenow-prod.fluidtopics.net/2zlSRZHkVshm5TXpnIkB_w "Targets and thresholds enable you to define important points in your data and provide notifications when a score reaches a specific point.")
* [Dependency Assessment](https://servicenow-prod.fluidtopics.net/Ce4X~P8gmiLBopcjBNZKug "Dependency Assessment enables you to view, analyze, and edit your performance analytics components including widgets, indicators, and breakdowns, from a single view. By viewing the hierarchy of components and the relationships between them, you can see immediately who is impacted by a change and what the effects of your changes are.")  
**Related topics**   

* [Continual Improvement Management](https://www.servicenow.com/docs/access?context=cim-landing-page&version=xanadu&pubname=xanadu-it-service-management&ft:locale=en-US)

*[\>]: and then