---
sourceDocument: Xanadu Platform Analytics
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/now-intelligence

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# View the data collection job logs

# View the data collection job logs {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Job logs display information about the data collection jobs that have run for
Performance Analytics. You can view job logs, create events, and view and edit the event
registry. The list view displays all log entries, unless filtered.

## Before you begin

Role required: pa_data_collector or admin

## Procedure

1. Navigate to AllPerformance AnalyticsData CollectorJob Logs.  
   The log provides the following information for all occurrences.{#t_ViewingADataCollectionJobLog__tbl_PerformanceAnalyticsDataCollectionJobLogProperties__entry__2}

   | Field | Description |
   |-|-|
   | Created | Date and time the data collection job started. |
   | State | One of the following values: Collecting, Collected, or Collected with errors. |
   | Name | Name of the job. |
   | Completed | Date and time the data collection job ended. |
   | Inserts | The number of new records that have been inserted. |
   | Updates | The number of existing records that have been updated. |
   | Warnings | The number of warnings that occurred during the data collection process. |
   | Errors | The number of errors that occurred during the data collection process. |
   | Run time | Duration of the job. |
   [Table 1. Data Collection Job Log]

   {#t_ViewingADataCollectionJobLog__tbl_PerformanceAnalyticsDataCollectionJobLogProperties}
2. Click Created to view the details of a specific job.  
   Additional information on the job settings and sequence steps is displayed. If notifications are enabled, you can send emails about the data collection results to users.

## What to do next

Click on a job in the list to see a detailed log of the job. For information about the contents of individual job logs, see [Log details for classic data collector](https://servicenow-prod.fluidtopics.net/P1UTJquxpBNvJJtiHZNfIg "Performance Analytics score collection follows the process described here. To aid troubleshooting, a mapping between job steps and log entries is provided.") .  
Note:  
If the logs return the following error, java.lang.IllegalStateException: Sparse storage format has one field, sys_id, see [KB0550063](https://support.servicenow.com/nav_to.do?uri=/kb?id=kb_article_view&sysparm_article=KB0550063).
**Related tasks**   

* [View a data collection job event](https://servicenow-prod.fluidtopics.net/oaUslBNSLCOBPp6y1QS2RQ "Job events show which jobs have been executed for Performance Analytics and which actions have been triggered in your ServiceNow instance, such as notifications or business rules.")

*[\>]: and then