---
sourceDocument: Xanadu Platform Analytics
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/now-intelligence

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Performance Analytics Admin Console

# Performance Analytics Admin
Console {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

From a single console, administrators can manage Platform Analytics Solution content, manage Performance Analytics widgets and dashboards,
diagnose and resolve errors, view usage analytics, modify configuration settings and access ServiceNow help.  
Important:  
This admin console does not support Platform Analytics artifacts. It shows information only for Core UI Performance Analytics widgets and responsive dashboards.

Users with the admin or pa_admin roles can navigate to Performance AnalyticsAdmin Console. If Performance Analytics
is not enabled, click Learn More for information about activating
it.

![Red number 1 indicating the Content Library tile in the Admin console layout]()Content Library
:   Guided Setup for the Platform Analytics Solutions.  
    Click Plugin List to show a list of available system plugins for inactive Platform Analytics Solutions.  
    Note:  
    You must have the admin role to see the list of plugins.

    Click Guided Setup to launch guided setup for Platform Analytics Solutions.

![Red number 2 indicating the Content Library tile in the Admin console layout]()Explore and Manage

:   A single place where you can quickly identify and manage the relationships between
    your Performance Analytics
    elements and gauge the impact of change. For example, you can identify all the
    reports, indicators, and interactive filters in a dashboard group that are affected if
    you change a field name.

    Click Dashboards to explore all of the dashboards in your
    instance sorted by group. Expand the group to view the individual dashboards.

    Click KPIs to open the [Analytics Hub](https://servicenow-prod.fluidtopics.net/PygfIDQaoEElV6ECD7oTuA "The Analytics Hub is an exploratory view of indicators, used for more detailed analysis. It lets you see trends, predictions, breakdowns, and associated records for a specific indicator. The Analytics Hub replaces scorecards."), where you see an exploratory view
    of your indicators.

    Use [Dependency Assessment](https://servicenow-prod.fluidtopics.net/Ce4X~P8gmiLBopcjBNZKug "Dependency Assessment enables you to view, analyze, and edit your performance analytics components including widgets, indicators, and breakdowns, from a single view. By viewing the hierarchy of components and the relationships between them, you can see immediately who is impacted by a change and what the effects of your changes are.") to view, analyze, and manage your Performance Analytics
    components.

![Red number 3 indicating the Troubleshoot tile in the Admin console layout]()Troubleshoot
:   The Troubleshoot panel enables you to utilize diagnostics delivered by the ServiceNow application to investigate tests that result in an Error warning and failed data collection jobs. Out-of-the-box diagnostics run on a schedule, but can also be executed on demand. The Scheduled Data Collection list filters out jobs that are run only once and jobs that are run only on demand.  
    Note:  
    If either of the numbers on the Troubleshoot card are greater than 0, there may be something wrong with your Performance Analytics implementation.

    * Click Diagnostic Errors to view the Diagnostic Executions list, a summary of how many diagnostic tests were run, and how many issues were found. Use the State field to track which issues have been resolved. For more information on diagnostic executions, see [Analytics
      Diagnostics](https://servicenow-prod.fluidtopics.net/DZ4VqPZsU0lp6EqiPW85tg#self-diagnostics "Identify and diagnose configuration issues using predefined scripts that examine the database for invalid records and provide suggestions to resolve issues.").
    * Click Failed Jobs to view the Scheduled Data Collection list. A failed job is a scheduled job for which the latest complete run is in the state collected_error. For more information on data collection, see [Performance Analytics data
      collection and cleanup](https://servicenow-prod.fluidtopics.net/__F2gQBtJ1cy67noxjs3Xg "Performance Analytics uses data collection jobs to collect and clean scores and snapshots. You can also set indicator scores manually.").
    {#pa-admin-console__ul_kkh_hhb_tbb}

![Red number 4 indicating the Usage tile in the Admin console layout]()Usage
:   Dashboards with statistics about data collection jobs and report usage.

    * Use the Data Collection Overview dashboard to track and manage data collection. Note that data collection jobs are not run by default. dashboard widgets do not show data until you run the associated data collection jobs. For more information, see [Performance Analytics data
      collection and cleanup](https://servicenow-prod.fluidtopics.net/__F2gQBtJ1cy67noxjs3Xg "Performance Analytics uses data collection jobs to collect and clean scores and snapshots. You can also set indicator scores manually.").
    * Use the Reports Usage dashboard to track and manage report usage. For more information, see [Report statistics](https://servicenow-prod.fluidtopics.net/NRdmp6m9wTl3ddAzWr6WKQ#report-statistics "The Report Stats list enables you to view how often each of your Core UI reports is run and how long it takes for the reports to run.").
    {#pa-admin-console__ul_snz_x1s_rjb}

![Red number 5 indicating the Advanced Configuration tile in the Admin console layout]()Advanced Configuration
:   Quick links to advanced configuration settings.

    * [Performance Analytics
      properties](https://servicenow-prod.fluidtopics.net/IVnMVeOkRJigpD5jDVKkCQ "These system properties control the behavior of Performance Analytics.")
    * [Reporting
      properties](https://servicenow-prod.fluidtopics.net/cdK04QgNHFO0j3SlKRe3eg "Use properties to fine-tune report behavior and appearance.")
    * [Responsive dashboard
      properties](https://servicenow-prod.fluidtopics.net/ZGjRvr5YSozwZIe0_f7DTw "Use properties to fine-tune dashboard behavior and appearance.")
    {#pa-admin-console__ul_iyv_rzh_rbb}

![Red number 6 indicating the Help tile in the Admin console layout]()Help
:   The community, product documentation, and the video tutorials on the ServiceNow YouTube channel provide
    additional insights into Performance Analytics
    functionality.
**Related concepts**   

* [Interactive Analysis information panel](https://servicenow-prod.fluidtopics.net/9X3EPg_9iTL_YwQci4mnMQ#interactive-analysis-info-panel "The Filter Info panel summarizes what the current filter shows and enables you to edit the source filter condition, bookmark an interactive analysis, and share an interactive analysis with colleagues.")

*[\>]: and then


