Dashboard statistics
Summarize
Summary of Dashboard Statistics
The Dashboard Statistics feature allows ServiceNow customers to monitor the performance and usage of their Core UI dashboards. It provides insights into how frequently dashboards are accessed and the average time taken to load them.
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Key Features
- Access: Navigate to All > dashboardstats.list to view the statistics; admin or dashboardadmin roles are required.
- Dashboard Executions List: Displays the loading time and user ID for each dashboard launch.
- Default Columns: Includes Run time, Dashboard name, Runs count, Recent run time, Recent No of Execution, and Execution time.
- Customizable Columns: Add columns such as Created Date, Created by, Tags, Updated Date, Updated by, and Updates for enhanced information.
Key Outcomes
By utilizing the Dashboard Stats list, customers can:
- Identify the dashboards that require optimization by sorting based on execution times.
- Filter dashboards by usage to focus on the most frequently accessed or least run dashboards.
- Track dashboard modifications and creator details to maintain better governance and accountability.
This functionality ultimately helps in improving dashboard performance and user experience within the ServiceNow environment.
The Dashboard Stats list enables you to view how often each of your Core UI dashboards is run and how long it takes to run them.
To view dashboard statistics, navigate to . The admin or dashboard_admin role is required. By default, the Dashboard Statistics list displays all dashboards that have been viewed. There is one entry in this table for each dashboard on the instance that has been viewed at least once. The entries increment until an entry is deleted or the dashboard itself is deleted.
- The Dashboard Stats list enables you to view how often each of your Core UI dashboards is run and how long it takes to run them.
- The Dashboard executions list shows how long it takes for your Core UI dashboards to load and the ID of the user who launched it.
- The Dashboard execution statistics list how long it takes for your Core UI dashboards to load. The list includes one entry for the most recent launch of each dashboard per user.
| Column | Description |
|---|---|
| Run time | The average execution time in milliseconds of all runs of the dashboards. (Runs divided by Execution time.) |
| Dashboard | The name of the dashboard. Select the hyperlink to view the dashboard properties. |
| Runs | The total number of times the dashboard has been run. |
| Recent run time | The average execution time of the dashboard in milliseconds based on the 25 most recent runs. Edit the glide.dashboard.recent_executions_number property to change the number of runs used to calculate this value. |
| Recent No of Execution | The number of values used to calculate recent run time up to up to the value of glide.dashboard.recent_executions_number. |
| Execution time | Sum of execution time across all runs of the dashboard. |
to add these columns:| Column | Description |
|---|---|
| Created | Date the dashboard was created |
| Created by | Dashboard's creator |
| Tags | Use to select tags or add new tags to enhance searchability. |
| Updated | Date of the dashboard's last change. |
| Updated by | Name of the user who made the dashboard's last change. |
| Updates | Total number of updates made to the dashboard. |
- To view the dashboards that take the most time to run, sort Recent run time from z-a.
- To see the viewed dashboards, filter out the value 0 from the Runs column.
- To view the most viewed dashboards, sort the Runs column from z-a.