---
sourceDocument: Xanadu Platform Analytics
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/now-intelligence

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    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Platform Analytics

ft:clusterId :

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bundleId :

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workflow :

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---

# Interacting with breakdown widgets on dashboards

# Interacting with breakdown widgets on dashboards {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Performance Analytics users can interact with individual breakdown widgets on dashboards
to change the visualization or breakdown.  
Widgets with the Type of Breakdown enable users to select the visualization when viewing the widget on a dashboard. Users can select any visualization for the widget type from the Visualization choice list when viewing the widget on a dashboard.  
Note:  
You cannot select the Pivot Scorecard visualization from a dashboard. To use this visualization, configure the widget record.

Breakdown widgets also enable users to select the breakdown when multiple breakdowns are
available. All available breakdowns for the widget Indicator appear in
the Breakdown choice list when viewing the widget on a dashboard. If
the indicator has only one associated breakdown, the Breakdown choice
list does not appear on the widget.  
Note:  
If the widget is added to a breakdown dashboard and the user selects the same breakdown on the widget and on the dashboard, the dashboard breakdown is ignored. However, when the user selects any other combination of widget and dashboard breakdowns, both breakdowns apply.

By default, the interactive breakdown applies as the 1st-level breakdown. However, if the
widget is on a breakdown dashboard and Follow element is selected on
the Widget form, the interactive breakdown applies as the 2nd-level breakdown.
(Collect breakdown matrix must be set on the indicator for 2nd-level
breakdowns to apply.) Any breakdown that is set on a dashboard that contains the widget
applies as the 1st-level breakdown.

You can disable this functionality for a specific widget by clearing the Show visualization selector or Show breakdown selector check boxes
on the Widgets form.

The visualization or breakdown selected in the widget record is used as the default.
**Related concepts**   

* [Performance Analytics breakdowns](https://servicenow-prod.fluidtopics.net/ciWrAtnnJax70VEh2d80gQ "Breakdowns enable you to group or filter indicator scores by a qualitative attribute such as Priority, Category, or Assignment Group. You can apply a breakdown on the Analytics Hub, in KPI Details, and on dashboards.")
* [Using breakdowns on dashboards](https://servicenow-prod.fluidtopics.net/tT8RBcKdYJcf9h~9TpyuFw "You can add breakdown sources to a dashboard. Dashboard users then can select a breakdown source and one or more breakdown elements to filter scores in the visualizations on the dashboard.")