--- sourceDocument: Xanadu Platform Analytics sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/now-intelligence Release : - xanadu ft:locale : - en-US ft:publication_title : - Xanadu Platform Analytics ft:clusterId : - par bundleId : - par workflow : - Platform --- # Using breakdowns on dashboards # Using breakdowns on dashboards {#ariaid-title1} * Release version: Xanadu * * Updated August 1, 2024 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read You can add breakdown sources to a dashboard. Dashboard users then can select a breakdown source and one or more breakdown elements to filter scores in the visualizations on the dashboard. The selected elements filter those Performance Analytics widgets on the dashboard that follow these conditions: * An indicator on the widget uses a breakdown that is based on the selected breakdown source. For formula indicators, all the contributing indicators in the formula must use a breakdown based on this source. * The widget follows elements on breakdown dashboards. {#c_SpecialDashboards__ul_nbv_sjh_l3b} The selected elements filter reports on the dashboard under the following conditions: * You have configured the dashboard to use the breakdown source as an interactive filter. * The report follows interactive filters on the dashboard. {#c_SpecialDashboards__ul_cq5_xmh_l3b} If the dashboard user selects multiple elements, widgets can show scores separately for those elements, or show a single aggregate, depending on the widget type and configuration. For more information, see [Showing multiple elements separately or aggregated](https://servicenow-prod.fluidtopics.net/p7K28vzH4ZGDFu_j7azE0w "When you select multiple elements on a dashboard, widgets that follow these elements can show their values either separately or as an aggregate."). Note: If you show a breakdown relation on a widget, that widget cannot show multiple elements. For more information, see [Showing breakdown relations on dashboards](https://servicenow-prod.fluidtopics.net/mpaq9ueL1cN0WpoTzNCyNg "A breakdown widget can display 1st level breakdown elements that are related to the element selected for the dashboard. The widget must be on a breakdown dashboard, and that dashboard must include the breakdown sources of the related breakdowns."). The following illustration shows a breakdown widget with the scores given separately for each selected element of the Category breakdown. The dashboard user has selected three elements of the Incident.Category breakdown source. If this user has access to the Analytics Hub, they can click any score to view the score trend in the Analytics Hub.Figure 1. Time series widget on breakdown dashboard Note: If you view a breakdown dashboard with a breakdown applied but no elements, the widgets show the base indicator scores. The breakdown does not filter the scores. These scores are usually higher than the scores when you select a breakdown and all elements. Often not all elements are available due to element security or an element filter. You also usually cannot select the Unassigned score, which contributes to the indicator scores. * **[Add breakdown sources to a dashboard](https://servicenow-prod.fluidtopics.net/WKIQbspSL34vdM9YhMRYlg)** To enable dashboard users to filter visualizations on a dashboard by breakdown element, add breakdown sources to the dashboard. * **[Configure widgets for breakdown dashboards](https://servicenow-prod.fluidtopics.net/288O~J_EmIfcuvnirSmKyw)** Configure each widget that goes on a breakdown dashboard. The configuration determines whether and how the widget follows the elements selected on the dashboard. For some widgets and indicators, you can select whether to show multiple element values separately or as an aggregate. * **[Showing multiple elements separately or aggregated](https://servicenow-prod.fluidtopics.net/p7K28vzH4ZGDFu_j7azE0w)** When you select multiple elements on a dashboard, widgets that follow these elements can show their values either separately or as an aggregate. * **[Same breakdown on widget and dashboard](https://servicenow-prod.fluidtopics.net/eHKMXujyAQlxGUgFuw2uew)** If a widget uses the same breakdown as the dashboard, the dashboard breakdown does not apply. * **[Showing breakdown relations on dashboards](https://servicenow-prod.fluidtopics.net/mpaq9ueL1cN0WpoTzNCyNg)** A breakdown widget can display 1st level breakdown elements that are related to the element selected for the dashboard. The widget must be on a breakdown dashboard, and that dashboard must include the breakdown sources of the related breakdowns. **Related concepts** * [Performance Analytics widgets](https://servicenow-prod.fluidtopics.net/Da4VULgrw2D2GChwB8IMsg "Widgets enable you to define visualizations for indicator scores. Widgets are shown on dashboards.") * [Performance Analytics breakdowns](https://servicenow-prod.fluidtopics.net/ciWrAtnnJax70VEh2d80gQ "Breakdowns enable you to group or filter indicator scores by a qualitative attribute such as Priority, Category, or Assignment Group. You can apply a breakdown on the Analytics Hub, in KPI Details, and on dashboards.") * [Analytics Hub for a specific indicator](https://servicenow-prod.fluidtopics.net/bG26olTYSes90AowZj1OhQ "Use the Analytics Hub to analyze indicator data deeply, such as by aggregating data, comparing scores, or viewing changes over time.") **Related tasks** * [Define a breakdown source](https://servicenow-prod.fluidtopics.net/4FKi3EGE0KTcXwZt2iPkvw "Specify a facts table to serve as a data source for breakdowns. Apply conditions to specify the elements for this breakdown source.") * [Make a breakdown act as an interactive filter](https://servicenow-prod.fluidtopics.net/fmAR8R~oAG1xgjscjovIEw "You can configure a Performance Analytics breakdown on a dashboard to act as an interactive filter for reports on the dashboard. The dashboard must be configured as a breakdown dashboard.")