---
sourceDocument: Xanadu Platform Analytics
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/now-intelligence

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Preconfigured in-form analytics

# Preconfigured in-form analytics {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Preconfigured in-form analytics are available as plugins for several applications and
their associated tables and forms.
{#available-in-form-analytics__table_r4d_w1l_nfb__entry__3}

| Plugin name | Plugin ID | Table and forms |
|-|-|-|
| Performance Analytics - Context Sensitive Analytics for Change Management | com.snc.pa.change.context_sensitive_analytics | Change Request \[change_request\] |
| Performance Analytics - Context Sensitive Analytics for Chat | com.snc.pa.chat.context_sensitive_analytic | Chat Queue Entry \[chat_queue_entry\] |
| Performance Analytics - Context Sensitive Analytics for Customer Service | com.snc.pa.cs.context_sensitive_analytic | Case \[sn_customerservice_case\] |
| Performance Analytics - Context Sensitive Analytics for Incident | com.snc.pa.incident.context_sensitive_analytic | Incident \[incident\] |
| Performance Analytics - Context Sensitive Analytics for Problem Management | com.snc.pa.problem.context_sensitive_analytic | Problem \[problem\] |
[Table 1. In-form analytics plugins and associated tables]

{#available-in-form-analytics__table_r4d_w1l_nfb}  
Note:  
When you activate a plugin for preconfigured in-form analytics, you also activate the Performance Analytics Solution for that application. For more information, see [Analytics solutions](https://servicenow-prod.fluidtopics.net/6iRS~pr703nGYj5VqRFeRA "Prepackaged solutions featuring Platform Analytics dashboards with data visualizations and Performance Analytics indicators (KPIs) are available for many ServiceNow products. Use these solutions to get started quickly.").