---
sourceDocument: Xanadu Platform Analytics
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/now-intelligence

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Add personas to a project

# Add personas to a project {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Each project has several personas with different roles in the Performance Analytics
solution that you are designing. A persona is a role within your company, such as service
desk manager or service owner.

## Before you begin

Role required: sn_kpi_composer.user (own project), sn_kpi_composer.admin (any project), admin. No role required for responsible user or user with edit access from project sharing.

Prerequisites
:   [Create a KPI Composer project](https://servicenow-prod.fluidtopics.net/8OBw0dU3fIPUuZsVwNxU1Q "As the first step in using KPI Composer, create a project.")

## Procedure

1. Navigate to AllKPI Composer and create or open a project.
2. In the Analysis tab, click the persona icon (![]()) at the top right of the screen.
3. In the Persona dialog, click Add item. {#add-personas-project__step_persona-add-item}
{#add-personas-project__step_persona-add-item}
4. Type the name of the new persona and click outside the text box.  
   The persona appears in the header of the KPI tree canvas. Each persona automatically gets a 2-letter identifier, which is based on the first two words (or first two letters if only one word) that are in the name.
5. Repeat these steps to add more personas.

## Adding personas to a KPI Composer project

In the following short animation, you see how to add the personas Agent and CIO to a
project. Then you see how to add the CIO persona to a Business Goal.

## What to do next

Drag personas onto existing artifacts on the canvas to add them to those artifacts. You can add an unlimited number of personas to any artifact. If an artifact has more than three personas, the full names of the personas are hidden. To see the full names, point to the personas.  
By holding down the Ctrl/Command or Alt/Option key while dropping a persona onto an artifact, you activate the following advanced functions:

Hold Ctrl while dropping
:   Add the persona to the artifact on which it is dropped and to all child artifacts of that artifact.

Hold Alt while dropping
:   Remove the persona from the artifact on which it is dropped.

Hold Ctrl and Alt while dropping
:   Remove the persona from the artifact on which is dropped and from all
    child artifacts of that artifact.
**Previous topic:** [Define properties for a project](https://servicenow-prod.fluidtopics.net/RhdQyR7SI9za0AEsSJnUpg "In the Project Properties, you can associate knowledge articles, owners, and contact persons with the project.")  
**Next topic:** [Group data by breakdown definitions](https://servicenow-prod.fluidtopics.net/mE8nxU3gN2WYFAH~EeMObw#add-breakdowns-project "Each project can have a set of breakdown definitions that you can use to group the data in KPIs. These breakdown definitions provide the specifications for Performance Analytics breakdowns that you eventually create.")

*[\>]: and then