---
sourceDocument: Xanadu Platform Analytics
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/now-intelligence

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Configure responsibility for KPI Signals

# Configure responsibility for KPI Signals {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Besides security access, a user needs a level of responsibility to act on a signal. Responsibility is granted for individual indicator/breakdown element combinations (KPIs) that the KPI Signals application monitors.

A KPI can have multiple responsible
users.

Users with the admin, pa_admin, or pa_kpi_signal_admin role can reset a baseline or dismiss a
signal without explicitly being a responsible user. Users with other roles must become
responsible users to take such actions. These users also need a role that gives them access to a
relevant workspace.  
Responsible users get email notifications about the following:

* New signals
* Unresolved signals
* Actions to resolve signals
* "Anti-signals," which indicate that a KPI is long-term stable
{#kpi-signals-responsible-users__ul_hkt_fy1_gnb}

Even responsible users without workspace access get these email notifications.
**Related tasks**   

* [Configure signal notifications](https://servicenow-prod.fluidtopics.net/Jk7ozT8BphdyMfWkrcW5EA "As a responsible user, you receive email reminders about signals that have not been resolved. You can configure how frequently you get these reminders and the maximum number of reminders to get for a signal.")

## Assign responsibility for signals {#ariaid-title2}

You can assign responsibility for KPI Signals for a KPI to yourself or
someone else. You can also unassign responsibility.

### Before you begin

Role required: Any role if a responsible user, or pa_admin or admin

### Procedure

1. Open KPI Signals for an indicator, as described in [View KPI Signals](https://servicenow-prod.fluidtopics.net/yh2ByPaYPQn35mGTfRBqcg "Access KPI Signals from the KPI Details page.").
2. Click the cogwheel ![Cogwheel button for KPI Signals configuration]() to open the KPI Signals configuration.  
3. In the KPI Signal Configuration screen, open the Responsibility tab.
4. Select the KPI that you want to assign responsibility for.  

   The user needs relevant workspace roles to view or act on signals.
   However, a responsible user without these roles still gets email
   notifications about unresolved signals or actions on signals.
5. In the Editing configuration items panel, open a list of users and select whom to assign responsibility to.
6. To unassign responsibility, click the x next to a user's name.
7. Click Save.