---
sourceDocument: Xanadu Platform Analytics
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/now-intelligence

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    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# KPI Details

# KPI Details {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

KPI Details
is an exploratory view of indicators, used for more detailed analysis. It lets you see trends, predictions, breakdowns, and associated records for a specific indicator.
The KPI Details page enables you to delve into the information behind your key performance indicators. {#kpi-details__kpi-details-about}

KPI Details lets you answer questions such as:

* "Are daily new critical incidents rising since the last update?"
* "Is the rise in critical incidents faster than the rise in P3 incidents?"
* "What are the top 3 groups with the highest increase in critical incidents over the past quarter?"
* "What specific incidents correspond to that spike in incidents last week?"
* "What's my usual (median/ average/ total) number of new incidents over the past 3 weeks? Past 2 months?"

{#kpi-details__ul_d1x_4hc_35b}  
Learn how to use KPI Details to accomplish the following tasks:

* [Review the overall health of an
  indicator](https://servicenow-prod.fluidtopics.net/b4Yj~mIEjvTwIbZzBXDEkw "The KPI Details Chart options menu enables you to show, hide, or change aspects of an indicator visualization. Selected chart options persist per user for each indicator. Chart options are divided into analysis, time series, and chart type options.").
* [Explore trends for any
  indicator](https://servicenow-prod.fluidtopics.net/DVYJIzggAv0zPfo3DgSSBg "The KPI Details feature enables you to delve into the information behind your key performance indicators. Apply forecasts, trends, targets, and thresholds. Filter by breakdown element or apply time series aggregations.").
* [Review individual records corresponding to any
  date](https://servicenow-prod.fluidtopics.net/rDkWdd_yj6mty48Dbd31bw#compare-records "You can compare indicator scores and underlying records for any two periods. List the records that have been moved out, shared, or moved in between these periods.").
* Manage [targets](https://servicenow-prod.fluidtopics.net/Ho5KCcQciZ7M8HtI9KcClg "Targets are goals your organization wants to achieve. They show the difference between the desired and actual scores of an indicator on a certain date.") and [thresholds](https://servicenow-prod.fluidtopics.net/Ap9f7WxPdaVmH5r_oo45ww#kpi-details-thresholds "Thresholds define a normal range of scores for an indicator and alert you when certain events occurs, like when a score reaches an all-time high.") for your indicators.
{#kpi-details__ul_alz_s3c_35b}

Enhance KPI Details by configuring notifications of significant trends in [KPI Signals](https://servicenow-prod.fluidtopics.net/TCw2xn_Jgua6KbRkZ5INkg "KPI Signals notifies you when the behavior of a process changes significantly. This feature applies standard statistical Process Behavior Charts to Performance Analytics indicators.").  
Tip:  
A free training for KPI Details is available from the [NOW Learning Center](https://nowlearning.service-now.com/lxp?id=overview&sys_id=5c6c5f8687963c14ed3b74c9cebb3514&type=course).  
Note:  
Values between 10,000 and 999,999 are rounded off to the nearest thousand and abbreviated with a K, such as 11K for 11,234. Values between 1 million and 999,999,999 are rounded off to the nearest million and abbreviated with an M. Values of 1 billion and higher are rounded off to the nearest billion and abbreviated with a G.
* **[View KPI Details](https://servicenow-prod.fluidtopics.net/QxPYqgkc3CLo4a8DzM9pYQ)**   
  From a list of indicators, select an indicator to open its KPI Details page.
* **[Examining indicators with KPI Details](https://servicenow-prod.fluidtopics.net/DVYJIzggAv0zPfo3DgSSBg)**   
  The KPI Details feature enables you to delve into the information behind your key performance indicators. Apply forecasts, trends, targets, and thresholds. Filter by breakdown element or apply time series aggregations.
* **[Indicator targets in KPI Details](https://servicenow-prod.fluidtopics.net/Ho5KCcQciZ7M8HtI9KcClg)**   
  Targets are goals your organization wants to achieve. They show the difference between the desired and actual scores of an indicator on a certain date.
* **[Indicator thresholds in KPI Details](https://servicenow-prod.fluidtopics.net/Ap9f7WxPdaVmH5r_oo45ww#kpi-details-thresholds)**   
  Thresholds define a normal range of scores for an indicator and alert you when certain events occurs, like when a score reaches an all-time high.
* **[KPI Details Performance Analytics properties](https://servicenow-prod.fluidtopics.net/nRJxv8ExCv7Ju1cTFcVOmQ)**   
  KPI Details supports several Performance Analytics properties. These system properties control the behavior of Performance Analytics elements in the context of KPI Details.
* **[KPI Details UUIDs](https://servicenow-prod.fluidtopics.net/XvJw29qMDjtH_CybrbBgCQ)**   
  Every combination of breakdowns, elements, a time series aggregation, and a domain that you specify for an indicator has a unique identifier (UUID). To understand how the KPI Details and KPI Signals applications work, you should understand how these UUIDs are constructed.