---
sourceDocument: Xanadu Platform Analytics
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/now-intelligence

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Chart options

# Chart options in KPI Details {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read

The KPI Details
Chart options menu enables you to show, hide, or change aspects of an
indicator visualization. Selected chart options persist per user for each indicator. Chart
options are divided into analysis, time series, and chart type options.

## Analysis options {#chart-options__section_ahl_4g3_xnb}

Note:  
Targets, thresholds, trends, and comments are not supported in KPI Details when indicator scores are aggregated on multiple elements.

Targets
:   Targets are the desired scores for the indicator. Select to show [indicator targets](https://servicenow-prod.fluidtopics.net/Ho5KCcQciZ7M8HtI9KcClg "Targets are goals your organization wants to achieve. They show the difference between the desired and actual scores of an indicator on a certain date.") on
    the visualization. If no targets are configured on the indicator, this
    option is not available.

Thresholds
:   Thresholds define a normal range of scores for an indicator. Select to show
    [indicator
    thresholds](https://servicenow-prod.fluidtopics.net/Ap9f7WxPdaVmH5r_oo45ww#kpi-details-thresholds "Thresholds define a normal range of scores for an indicator and alert you when certain events occurs, like when a score reaches an all-time high.") on the visualization. If no thresholds are configured
    on the indicator, this option is not available.

Forecast
:   Forecasts enable you to forecast future scores based on existing trends. To
    configure forecasts, see [Performance Analytics scores forecasts](https://servicenow-prod.fluidtopics.net/F2ktyeqHR_EnWdSlGUceoQ#c_ForecastingData "Performance Analytics enables you to forecast future scores based on past behavior. You can forecast scores on time series widgets, time series data visualizations, KPI Details, and the Analytics Hub. Forecast scores appear as a dotted line."). If
    forecasts are not configured on the indicator, this chart option is not
    available.

Trend
:   Shows the linear trend in score values over the selected time period. Trends
    are not available for indicators that are filtered on multiple elements.

Comments
:   Select to show comments added to the indicator in the Analytics Hub or generated by system calculations. System
    calculations include notifications for breaching thresholds.

Labels
:   Labels show the main time series values of the indicator. Labels are not
    shown for derived time series lines such as targets and thresholds.

Statistics
:   Activate to display a set of statistics for the indicator over the selected
    date range. For details, see the Statistics section of this topic.

## Statistics {#chart-options__section_afv_grp_spb}

<br />

<br />

When the Statistics chart option is activated, KPI Details shows the
following statistics, across the date range that the chart shows:

No. of scores
:   The number of indicator scores in the selected time range.

Max
:   The highest, or maximum, score value in the selected time range.

Min
:   The lowest, or minimum, score value in the selected time range.

Sum
:   The sum of scores in the selected time range.

Avg
:   The average score in the selected time range, calculated by dividing the sum
    by the number of scores. The average is preferable to the median when you
    have a normal distribution of scores with no or few outliers.

Median
:   The middle number in the distribution of scores. Half the scores are higher
    than this number and half the scores are lower. The median is preferable to
    the average when the scores include one or more outliers, such as 130 in the
    series 2,3,3,5,7,130. If there is a large difference between the average and
    the median, the median is probably the more meaningful statistic.

Change
:   The difference between the last score and the first score in the selected
    time range.

Change %
:   The difference between the last score and the first score in the selected
    time range, as a percentage of the first score.

Standard deviation
:   The amount of variation from the average value among the scores in the
    selected time range. A low standard deviation means that the scores are
    close to the average. KPI Details calculates the sample
    standard deviation, not the population standard deviation.

Not all statistics are applicable to every indicator. On the indicator record, you can
exclude those statistics that do not apply from appearing in either KPI Details or the Analytics Hub. For example, you can
exclude the Change % statistic from appearing for indicators whose unit is
percentage. For more information, see [Advanced indicator settings](https://servicenow-prod.fluidtopics.net/F1ajYqIPRtS9gMNTzcX0qA#optional-indicator-settings "After you create an automated indicator with the required settings, you can configure optional, advanced settings.").

## Time series options {#chart-options__section_vvx_x11_n4b}

The time series options set the kind of measurements that the chart displays. All measurements can be shown together.

* Score (default)
* Change
* Change %
{#chart-options__ul_fsp_yhz_v4b}

## Chart type options {#chart-options__section_ekl_cc1_n4b}

Select from the following chart visualizations:

* Line (default). Useful for tracking change over time and seeing differences in indicator scores.  

* Spline. Useful to suggest smooth, gradual changes.   

* Area. Useful to show trends over time in related breakdowns when Display as separate time series is selected under Filters.  

* Column. Useful for comparing multiple breakdown elements when Display as separate time series is selected under Filters.  

{#chart-options__ul_zcm_fc1_n4b}
**Related concepts**   

* [View contributing indicators to a formula in KPI Details](https://servicenow-prod.fluidtopics.net/xTDrw_Omqu_STbJ2zUofHQ "If you’re viewing a formula indicator in KPI Details, you can list the contributing indicators to that formula. Depending on the KPI Details configuration, you can open the contributing indicators in KPI Details.")
* [Show, compare, and edit records in KPI Details](https://servicenow-prod.fluidtopics.net/rDkWdd_yj6mty48Dbd31bw#show-compare-edit-records "You can view the list of records underlying an indicator score. You can edit individual records or compare records.")  
**Related tasks**   

* [Select time aggregation in KPI Details](https://servicenow-prod.fluidtopics.net/bIK6nVWYSttgHvDiIvllMg "You can aggregate changes in indicators into discrete time intervals. A time aggregation consists of an AVG or SUM function combined with a time series, such as By quarter.")
* [Filter KPI Details by breakdown elements](https://servicenow-prod.fluidtopics.net/L63Ek_h72TIyKPv8Re~j_A#apply-brkdowns-element-kpi-details "In KPI Details, you apply breakdowns and elements to the indicator in the Filters sidebar.")