---
sourceDocument: Xanadu Platform Analytics
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/now-intelligence

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Analytics Generation

# Analytics Generation {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Use Analytics Generation to generate Platform Analytics artifacts from conversational interactions. For example, you can ask for information about the number of open incidents and get a single-score data visualization. Analytics Generation is part of the Now Assist for Creator application.

## Get started {#analytics-assist-landing-page__section_ilp_gnw_xbc}

|-|-|-|
| [ExploreLearn more about what Analytics Generation supports](https://servicenow-prod.fluidtopics.net/txXWkolc1Se4Uj5IujCZgw "Use Analytics Generation to generate Platform Analytics artifacts from conversational interactions. For example, you can ask for information about the number of open incidents and get a single-score data visualization.") | [ConfigureEnable Analytics Generation for an instance](https://servicenow-prod.fluidtopics.net/3Y65mKfRO3~~7ZtLPIfDQA "Enable Analytics Generation skills in the Now Assist for Creator application to give users generative AI capabilities with analytics.") | [UseUse AI to generate Analytics](https://servicenow-prod.fluidtopics.net/PqXGjl5gUYUiJwQr1Lx5XA "In the Now Assist panel, request generative AI to create a visualization of data that you want to see. If you are on a dashboard that you can edit, you can add the visualization to that dashboard.") |
[ ]

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Important:  
* Not all model providers are available for customers with in-country SKUs, and some Now Assist products/features are currently unavailable for in-country customers. For more information, see the [KB1584492](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1584492) article in the Now Support Knowledge Base. Be sure to check for model provider availability updates in future releases.{#analytics-assist-landing-page__na-in-country-notice}
* Some Now Assist products/features are currently unavailable for customers in the FedRAMP, NSC DOD IL5, or Australia IRAP-Protected data centers, self-hosted customers, or in other restricted environments. For more information, see the [KB0743854](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0743854) article in the Now Support Knowledge Base. Be sure to check for availability updates in future releases.{#analytics-assist-landing-page__na-restricted-envs-notice}
* Some Now Assist products/features are currently available only for customers in some regions. Be sure to check for availability updates in future releases.{#analytics-assist-landing-page__na-standalone-language-notice}
* Some AI products and skills are not available in Regulated Markets. For more information, see [KB2593939: Regulated Markets AI Products/Skills Not Available](https://support.servicenow.com/kb?id=kb_article_view&sys_kb_id=e8d7cc82475aba90b7832920326d4362). Be sure to check for availability updates in future releases.
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## Troubleshoot and get help {#analytics-assist-landing-page__section_olp_gnw_xbc}

* [ServiceNow Community](https://www.servicenow.com/community/ai-intelligence-articles/tkb-p/ai-platform-kb)
* [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)
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## AI limitations {#analytics-assist-landing-page__section_qlp_gnw_xbc}

This application uses artificial intelligence (AI) and machine learning, which are rapidly evolving fields of study that generate predictions based on patterns in data. As a result, this application may not
always produce accurate, complete, or appropriate information. Further, there is no guarantee that this application has been fully trained or tested for your use case. To mitigate these issues, it is your responsibility to
test and evaluate your use of this application for accuracy, harm, and appropriateness for your use case, employ human oversight of output, and refrain from relying solely on AI-generated outputs for decision-making purposes.
This is especially important if you choose to deploy this application in areas with consequential impacts such as healthcare, finance, legal, employment, security, or infrastructure. You agree to abide by [ServiceNow's AI Acceptable Use Policy](https://www.servicenow.com/ai-acceptable-use-policy.html), which may be updated by ServiceNow.{#analytics-assist-landing-page__p_kv2_nfg_h1c}

## Data processing {#analytics-assist-landing-page__section_rlp_gnw_xbc}

This application requires data to be transferred from ServiceNow customers' individual instances to a centralized ServiceNow environment, which may be located in a different data center region from the one where your instance is, and potentially to a third-party cloud provider, such as Microsoft Azure. This data is handled per ServiceNow's internal policies and procedures, including our policies available through our [CORE Compliance Portal](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0564067).{#analytics-assist-landing-page__p_lv2_nfg_h1c}

## Data collection {#analytics-assist-landing-page__section_slp_gnw_xbc}

ServiceNow collects and uses the inputs, outputs, and edits to outputs of this application to develop and improve ServiceNow technologies including ServiceNow models and AI products. In addition, this application will collect information from tables and indicators that will be used to generate analytics. For example, information from the Incident table or the Number of open incidents
indicator could be collected for requests for incident data visualizations. Customers can opt out of future data collection at any time, as described in the [Now Assist Opt-Out page](https://www.servicenow.com/docs/access?context=opt-out-of-data-sharing-for-now-assist&version=xanadu&pubname=xanadu-intelligent-experiences&ft:locale=en-US).

For more information, see the [Now Assist documentation](https://www.servicenow.com/docs/access?context=platform-now-assist-landing&version=xanadu&pubname=xanadu-intelligent-experiences&ft:locale=en-US).
* **[Exploring Analytics Generation](https://servicenow-prod.fluidtopics.net/txXWkolc1Se4Uj5IujCZgw)**   
  Use Analytics Generation to generate Platform Analytics artifacts from conversational interactions. For example, you can ask for information about the number of open incidents and get a single-score data visualization.
* **[Configure Analytics Generation](https://servicenow-prod.fluidtopics.net/3Y65mKfRO3~~7ZtLPIfDQA)**   
  Enable Analytics Generation skills in the Now Assist for Creator application to give users generative AI capabilities with analytics.
* **[Use Analytics Generation](https://servicenow-prod.fluidtopics.net/PqXGjl5gUYUiJwQr1Lx5XA)**   
  In the Now Assist panel, request generative AI to create a visualization of data that you want to see. If you are on a dashboard that you can edit, you can add the visualization to that dashboard.