Platform Analytics dashboard overview
Summarize
Summary of Platform Analytics Dashboard Overview
The Platform Analytics dashboard provides a structured layout for data visualization, utilities, and controls to enhance data analysis. It includes various components that allow users to interact with and manage their dashboards effectively.
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Key Features
- Dashboard Components: Includes a title, refresh information, certification badge, refresh button, details button, insights button, edit button, and more actions button.
- Top Stage: Displays elements visible across tabs, with filters applicable to all visualizations.
- Tabs: Organize related information within the dashboard.
- Data Visualization: Represents current or imported instance data using custom visualizations; reports or Performance Analytics widgets cannot be used.
- Filters: Enable filtering of visualizations based on specified criteria, with options for individual tabs or all tabs collectively.
- Elements: Includes headings, images, simple lists, and rich text for enhanced content presentation.
Key Outcomes
Utilizing the Platform Analytics dashboard enables ServiceNow customers to efficiently visualize and analyze data, tailor dashboards to specific audiences, and share insights across teams. The dashboard's customizable features and intuitive layout facilitate better decision-making and reporting processes.
Platform Analytics dashboards have a shared layout of data, utilities, and controls.
Dashboard components
- Dashboard title
- Refresh information
Indicates how long ago the dashboard was refreshed. Admins can configure refresh intervals. For more information, see Configure Platform Analytics dashboard settings.
- Certification badge.
Certification indicates that the dashboard is company-approved and recommended for use.
- Refresh button
Select to refresh all of the visualizations on the dashboard.
- Details button
Select to show ownership and sharing information about the dashboard. To learn more, see Configure Platform Analytics dashboard details.
- Insights button
Shows configured insights cards. For more information, see Proactive analytics insights on dashboards.
- Edit button
Enables users who own or who have been given edit rights to edit the content on the dashboard.
- More actions button
Opens menu to create a dashboard, duplicate, share, and print the dashboard, clear the filters, as well as bookmark, and delete the dashboard.
- Top stage
Elements in this section are visible no matter which tab has focus. Filters in this section apply to visualizations on all of the tabs.
- Tabs
Tabs help you to manage information on your dashboard and keep related information in the same place.
Dashboard elements
Dashboards contain a combination of visual elements to show data.
- Data visualization
- Data visualizations enable you to present a visual representation of current instance data or temporary data that you’ve imported. Data visualizations include visualizations that you create in the dashboard designer and
data visualizations from the library. Important:You cannot place reports or Performance Analytics widgets on a Platform Analytics dashboard. You must create data visualizations instead.
- Filter
- Filters enable users to filter the visualizations on a dashboard based on specified criteria. You can put filters either on the individual tabs or above the tabs so that the filter applies to elements every tab. Filters include both data filters and domain filters. You can create filters in the dashboard designer or select them from the library.
- Heading
- Headings provide a place for text at the top of a dashboard or section of a dashboard. Formatting for headings is limited to six heading levels.
- Image
- Image elements hold static or animated images on the dashboard.
- List - Simple
- Simple lists show table data that you can customize for the dashboard audience.
- Rich text
- Rich text elements hold text that you can format either as text or as html, including font selection, text size, highlighting, and hyperlinks.
Default element dimensions
- Filter
- six columns by three rows
- List, Multipivot, and Indicator Scorecard visualizations
- 48 columns by 18 rows
- All other components
- 11 columns by 11 rows