---
sourceDocument: Xanadu Mobile Configuration and Navigation
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/mobile

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Mobile resolution notes generation

# Mobile resolution notes generation {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use Now Assist on mobile devices to generate resolution notes that summarize work orders.

Agents can save time and improve their productivity by enabling Now Assist to generate resolution notes, rather than manually entering them in their work order records. Agents can edit the notes before they submit them and save them to the work order record.

This feature is only available with select BU plugins and is currently available with [Now Assist for Field Service Management (FSM)](https://www.servicenow.com/docs/access?context=now-assist-fsm&version=xanadu&pubname=xanadu-field-service-management&ft:locale=en-US). For more information, see [Resolution notes generation](https://www.servicenow.com/docs/access?context=now-assist-rn-summarization&version=xanadu&pubname=xanadu-intelligent-experiences&ft:locale=en-US).

This example shows a work order where Now Assist generated the closure notes about a printer replacement. Agents can edit or delete generated notes before submitting the resolution notes. For more information, see [Now Assist](https://www.servicenow.com/docs/access?context=platform-now-assist-landing&version=xanadu&pubname=xanadu-intelligent-experiences&ft:locale=en-US).  
Figure 1. Now Assist generated resolution notes