---
sourceDocument: Xanadu Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/manufacturing

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Manufacturing

ft:clusterId :

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bundleId :

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workflow :

    - Customer and Industry


---

# Using Sales Customer Relationship Management for Manufacturing Commercial Operations

# Using Sales Customer Relationship Management for Manufacturing Commercial Operations {#ariaid-title1}

* Release version: Xanadu
* 
* Updated October 10, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Order Management application for Manufacturing Commercial Operations creates a seamless ordering experience for your manufacturing customers.

Use Sales Customer Relationship Management as the system of action and relay order status via the customer service portal. Orders can be captured and fulfilled in any system and synced back to the Sales Customer Relationship Management order table.
Figure 1. Sales Customer Relationship Management workflow