---
sourceDocument: Xanadu Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/intelligent-experiences

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Skill details

# Skill details {#ariaid-title1}

* Release version: Xanadu
* 
* Updated October 17, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Use the Skill details page to view usage and performance indicators of a skill.

The Skill details dashboard page contains indicators pertaining to a specific skill. The indicators provide insight into skill usage and performance. Select a skill from the drop-down to view the indicators. The drop-down lists both
active and inactive skills. Each skill has a subtitle that identifies the skill family it belongs to, for example, ITSM, HR, and so on. Use the date range filter to view skill usage and performance over a certain period. The date range
filter selection applies to all visualizations on the page.  
The indicators on the Skill details dashboard page provide the following insights.

* Skill usage trend visualization for a selected period can reveal patterns in skill usage
* Acceptance rate visualization shows how well the skill met the requirements of users who used the skill. A high acceptance rate for a skill is an indicator of good performance. A low acceptance rate among skill users indicates that the skill doesn't meet the requirements either fully or partially.
* The number of actions visualization for a selected period can reveal the scale of the skill executions. The trend line comparison shows the increasing or decreasing trend from the previous period.
* The daily active users visualizations show a breakdown of daily active users by skill to help you see user activity on the skill.
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## Skill details indicators {#skill-details__section_zmn_rzr_bdc}

The indicators on skill details pages might differ based on the skill selected. For example, summarization skills might have different set of indicators compared to generation skills. This is because each skill is mapped to its own
dashboard that contains a set of indicators related to the skill.

Now Assist Analytics dashboard comes with some default skill-to-dashboard mappings to get you started. The default dashboards are visible to users with Now Assist Analytics Viewer \[sn_na_analytics.viewer\] role. You can create your own dashboards and map them to skills. See [Create a dashboard with the in-line editor](https://www.servicenow.com/docs/access?context=create-db-in-ac&version=xanadu&pubname=xanadu-now-intelligence&ft:locale=en-US) and [Map a skill to a dashboard](https://servicenow-prod.fluidtopics.net/u4GMLpOAjzTBzJ1YqiH~gA "Map a Now Assist skill to a dashboard to view skill performance indicators and skill details.") for more information on creating custom dashboards and mapping them to skills respectively.

The following indicators are for the Flow Generation skill.

Skill usage trend indicator

:   This area of the dashboard shows the Flow Generation skill usage in a trend chart for the selected filters. The visualization is interactive. Hover over the trend lines to see the number of times the Flow Generation skill was
    used.

    Figure 1. Skill usage trend indicator

Total Flow Generation actions indicator

:   This area of the dashboard shows the number of flow generation actions for the selected date range. A single use of the Flow Generation skill represents an action. The headline number is an indicator of the scale of flow generation
    skill usage across products. The trend line comparison shows the increase or decrease in number of actions from the previous period.

    Figure 2. Total flow generation actions indicator

Accepted flow generation actions indicator

:   This area of the dashboard shows the number of flow generation actions, that is, the number of flow generation skill executions that resulted in flows which were accepted by the users.

    Figure 3. Accepted flow generation actions indicator

Acceptance rate indicator

:   This area of the dashboard shows the acceptance rate of Flow Generation skill based on user acceptance of the flow. The percentage is calculated using the formula: (Total number of accepted flow generation actions/Total number of
    flow generation actions) x 100.

    Figure 4. Acceptance rate indicator