---
sourceDocument: Xanadu Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/intelligent-experiences

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Work order task closure summarization

# Work order task closure summarization {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 15, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Field service agents can create detailed notes and close work order tasks faster with help from Now Assist.
Now Assist can generate a work order task summary only if the task has at least 50 words in the fields that are used for the input data. The 50-word minimum optimizes the agent experience by ensuring that there's
enough information to summarize.  
Note:  
Now LLM Service is the provider for this Now Assist skill.

In the following example, Now Assist generated a work order task summarization that is displayed in the Mobile app.  
Figure 1. Example closure notes for a work order task on a mobile device

For more information, see and .

## Availability {#now-assist-work-order-task-summary__section_uq5_4hd_dbc}

This skill is available in the workflow and product listed below.  
{#now-assist-work-order-task-summary__table_r25_vxc_dbciii__entry__2}

| Workflow | Product |
|-|-|
| Customer | [Now Assist for Field Service Management (FSM)](https://www.servicenow.com/docs/access?context=now-assist-fsm&version=xanadu&pubname=xanadu-field-service-management&ft:locale=en-US) |
[Table 1. Now Assist products and workflows]

{#now-assist-work-order-task-summary__table_r25_vxc_dbciii}