---
sourceDocument: Xanadu Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/intelligent-experiences

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Conversational experience

# Now Assist conversational experience {#ariaid-title1}

* Release version: Xanadu
* 
* Updated September 23, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Conversational experience generative AI skills can improve the user self-service experience. Platform Now Assist skills generate search summaries, order catalog items from the chat window, and create Virtual Agent topics that use large language model (LLM) topic discovery.
The following skills require Now Assist in AI Search and Now Assist in Virtual Agent. Both are available in some Now Assist products.

You can set up Now Assist in Virtual Agent from the or from the [Now Assist Admin console](https://servicenow-prod.fluidtopics.net/1~15CZMDl3PHqaILVx9How "The Now Assist Admin console provides you with quick and effortless access to the important information that you need to set up, configure, and monitor Now Assist applications and features."). For more information, see .

For more information, see and [Now Assist in AI Search](https://www.servicenow.com/docs/access?context=now-assist-ais&version=xanadu&pubname=xanadu-platform-administration&ft:locale=en-US).
* **[Now Assist Multi-Turn Catalog Ordering](https://servicenow-prod.fluidtopics.net/0TGdAFrEN1HGAAwQqAS19g)**   
  This skill gives users conversational access to available options in the Service Catalog.
* **[Now Assist Q\&A Genius Results](https://servicenow-prod.fluidtopics.net/PqCPygCFZ9mHFCINIoIJpQ)**   
  Use this skill to help users find answers to their questions in a conversational format. Now Assist summarizes the Q\&A Genius Result answers with references.
* **[Now Assist Topics](https://servicenow-prod.fluidtopics.net/rid_dWee0MQXJqzXX4EBOQ)**   
  Use this skill to create Virtual Agent topics that use large language model (LLM) discovery.
* **[Subflows and actions](https://servicenow-prod.fluidtopics.net/xDyeb33rL0Y5CUK5EWQ_jQ)**   
  Use this skill to create Now Assist topics from Workflow Studio subflows and actions that are conversation-compatible.