---
sourceDocument: Xanadu Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/intelligent-experiences

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Skills in the Platform workflow

# Now Assist skills in the Platform workflow {#ariaid-title1}

* Release version: Xanadu
* 
* Updated November 19, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Most Now Assist generative AI products include skills in the Platform workflow, such as product navigation. Some Now Assist products include skills for the conversational user and platform experience, as well as knowledge article recommendations.
Figure 1. The Platform skills tile in the Platform workflow of the Now Assist Admin console
* **[Now Assist conversational experience](https://servicenow-prod.fluidtopics.net/pvpVt6Ut5Gx8SfOSzb6b3g)**   
  Conversational experience generative AI skills can improve the user self-service experience. Platform Now Assist skills generate search summaries, order catalog items from the chat window, and create Virtual Agent topics that use large language model (LLM) topic discovery.
* **[Knowledge content recommendation](https://servicenow-prod.fluidtopics.net/CwE4eQBIiMEWe9yD0WvRGQ)**   
  Knowledge generative AI skills on the ServiceNow AI Platform provides recommendations for editing a knowledge article. Once activated, this skill is available on the Now Assist context menu.
* **[Platform skills](https://servicenow-prod.fluidtopics.net/8joYUT3LIJVt3Q~gJevqPQ)**   
  Now Assist includes special generative AI skills, such as the ability to search for records using plain language, available with the activation of any Now Assist plugin.