---
sourceDocument: Xanadu Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/intelligent-experiences

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Change request risk explanation

# Change request risk explanation {#ariaid-title1}

* Release version: Xanadu
* 
* Updated November 19, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use this skill to show the explanation of the calculated risk rating for a change request.
Use the Now Assist icon ![Now assist icon.]() on the Risk field of the change request to calculate the risk. Results are low, medium, or high.

For more information, see [Explain the risk of a change request by using Now Assist for IT Service Management (ITSM)](https://www.servicenow.com/docs/access?context=change-risk-exp-now-assist&version=xanadu&pubname=xanadu-it-service-management&ft:locale=en-US).

## Availability {#now-assist-change-request-risk-exp__section_yyv_2kb_1dc}

This skill is available in the workflow and product listed below.  
{#now-assist-change-request-risk-exp__table_r25_vxc_dbcxhhh__entry__2}

| Workflow | Product |
|-|-|
| Technology | [Now Assist for IT Service Management (ITSM)](https://www.servicenow.com/docs/access?context=now-assist-itsm&version=xanadu&pubname=xanadu-it-service-management&ft:locale=en-US) |
[Table 1. Now Assist products and workflows]

{#now-assist-change-request-risk-exp__table_r25_vxc_dbcxhhh}