---
sourceDocument: Xanadu Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/intelligent-experiences

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Analyzing Now Assist performance

# Analyzing Now Assist performance {#ariaid-title1}

* Release version: Xanadu
* 
* Updated November 22, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use Now Assist Analytics dashboard to monitor the usage and performance of generative AI features and capabilities offered under Now Assist.
<br />

## Get started {#now-assist-analytics__cf-app-landing-get-started}

|-|-|
| [ExploreLearn more about Now Assist Analytics](https://servicenow-prod.fluidtopics.net/_swQXYaFqgsENMvbmVixrg "Learn how Now Assist Analytics enables Now Assist Analytics Admin to monitor the usage and performance of generative AI features and capabilities offered under Now Assist.") | [Configure![]()Configure Now Assist Analytics](g06Eh0mDDUrO5bE0id6bPQ "Configure the dashboard to view skill details.") |
| [Use Use Now Assist Analytics](https://servicenow-prod.fluidtopics.net/AbrOC3usIwjDzzPszgPaGw "Now Assist Analytics dashboard provides indicators and breakdowns that help monitor the performance of generative AI features, capabilities, and skills active on your instance.") | [ReferenceLearn about user roles and domain separation in Now Assist Analytics](https://servicenow-prod.fluidtopics.net/Lv5Ug37984AdBiBvEHEcJw "Now Assist Analytics reference topics include information about user roles and indicators on the dashboard.") |
[ ]

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## Troubleshoot and get help {#now-assist-analytics__cf-app-landing-get-help}

* [Ask questions and explore other resources for in the ServiceNow Community](https://www.servicenow.com/community/)
* [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now)
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## AI limitations {#now-assist-analytics__id_mpg_qgn_xyb}

This application uses artificial intelligence (AI) and machine learning, which are rapidly evolving fields of study that generate predictions based on patterns in data. As a result, this application may not
always produce accurate, complete, or appropriate information. Further, there is no guarantee that this application has been fully trained or tested for your use case. To mitigate these issues, it is your responsibility to
test and evaluate your use of this application for accuracy, harm, and appropriateness for your use case, employ human oversight of output, and refrain from relying solely on AI-generated outputs for decision-making purposes.
This is especially important if you choose to deploy this application in areas with consequential impacts such as healthcare, finance, legal, employment, security, or infrastructure. You agree to abide by [ServiceNow's AI Acceptable Use Policy](https://www.servicenow.com/ai-acceptable-use-policy.html), which may be updated by ServiceNow.{#now-assist-analytics__p_kv2_nfg_h1c}

## Data processing {#now-assist-analytics__id_w3h_qgn_xyb}

This application requires data to be transferred from ServiceNow customers' individual instances to a centralized ServiceNow environment, which may be located in a different data center region from the one where your instance is, and potentially to a third-party cloud provider, such as Microsoft Azure. This data is handled per ServiceNow's internal policies and procedures, including our policies available through our [CORE Compliance Portal](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0564067).{#now-assist-analytics__p_lv2_nfg_h1c}

## Data collection {#now-assist-analytics__id_qcq_4gn_xyb}

ServiceNow collects and uses the inputs, outputs, and edits to outputs of this application to develop and improve ServiceNow technologies including ServiceNow models and AI products. Customers can opt out of future data collection at any time, as described in the [Now Assist Opt-Out page](https://servicenow-prod.fluidtopics.net/VH1QJ2~pcOZoAKz~aJCXzg "Data sharing improves ServiceNow AI products. You can opt out of data sharing from the Now Assist Admin console Settings page.").{#now-assist-analytics__p_jv2_nfg_h1c}