---
sourceDocument: Xanadu Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/intelligent-experiences

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Install Now Assist plugins

# Install Now Assist plugins {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 15, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Install Now Assist plugins to enable generative AI on your instance.

## Before you begin

Role required: admin

## About this task

To get started with Now Assist, you must install at least one Now Assist application on your instance. The Now Assist Admin console can guide your implementation, starting with installation. Check out the [Now Assist Journey Checklist for more information.](https://servicenow-prod.fluidtopics.net/1~15CZMDl3PHqaILVx9How "The Now Assist Admin console provides you with quick and effortless access to the important information that you need to set up, configure, and monitor Now Assist applications and features.")

## Procedure

1. Navigate to AllNow Assist AdminSettings.  
   If you're already in Now Assist Admin, select the Settings tab.
2. On the Settings page, select Plugins.  
   Plugins appear as cards. Review all Now Assist plugins on the Available for you tab. Plugins that you have already installed appear on the Installed tab.

3. Select Get plugins on the card for the plugin that you want to install.
4. In the confirmation window, select Install Plugin to open the ServiceNow Store page for the plugin in a new browser tab.
5. Install the plugin from the ServiceNow Store page.  
   Some applications may require you to request the app from the ServiceNow® Store first. After you've requested the application from the ServiceNow® Store page, navigate to AllSystem ApplicationsAll Available ApplicationsAll to finish the installation.
6. Return to the Now Assist Admin console.
7. In the dialog box, select Refresh.
8. Either close the dialog box to review all of your plugins or select View all (Plugin) Assists and Skills to review the features of your new plugin.

## Result

Your plugin is successfully installed.

If you encounter issues installing or updating applications, see this [knowledge article](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1637452) for steps that may address your issue. Otherwise, you can make a Support case.

## What to do next

[Turn on the Now Assist panel](https://servicenow-prod.fluidtopics.net/ACO4_nji7Mi1M~fGLEb3Sw "Turn on the Now Assist panel to enable your agents to use Now Assist skills, such as task summarization, recommendation or navigation, in a side panel on the user interface.") or [Activate a Now Assist skill](https://servicenow-prod.fluidtopics.net/lVPmA~Wy_nkjtAD4QCG1RA "Configure the triggers, settings, and display locations for Now Assist skills to enable generative AI capabilities across the ServiceNow AI Platform.")

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