---
sourceDocument: Xanadu Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/intelligent-experiences

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Install Now Assist AI agents

# Install Now Assist
AI agents {#ariaid-title1}

* Release version: Xanadu
* 
* Updated January 30, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Install Now Assist
AI agents on your ServiceNow instance to enable the agentic AI experience.

## Before you begin

To get started with AI agents, you must have:

* A ServiceNow Pro Plus or Enterprise Plus license.
* An instance on Xanadu Patch 7+ or Yokohama.
* AI Search enabled on your instance.

Role required: sn_aia_admin

## About this task

AI agents aren't standalone applications that you can install directly. To enable AI agents on your instance, you must install and activate other Now Assist applications that include AI agents, such as Now Assist for IT Service Management (ITSM) or Now Assist for Customer Service Management (CSM).

## Procedure

1. Navigate to AllSystem DefinitionPlugins.
2. Search for and select a Now Assist application, such as Now Assist for IT Service Management (ITSM) or Now Assist for Platform.
3. Select Install.
{#install-ai-agents-plugins__steps_ekq_jdb_h2c}

## Result

AI agents are associated with that application are installed on your instance.

## What to do next

You can access AI agents in the Now Assist panel and in Virtual Agent. To enable the Now Assist panel, see [Turn on the Now Assist panel](https://servicenow-prod.fluidtopics.net/ACO4_nji7Mi1M~fGLEb3Sw "Turn on the Now Assist panel to enable your agents to use Now Assist skills, such as task summarization, recommendation or navigation, in a side panel on the user interface.").

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