---
sourceDocument: Xanadu Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/intelligent-experiences

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Enable translation for Now Assist applications

# Enable translation for Now Assist applications {#ariaid-title1}

* Release version: Xanadu
* 
* Updated November 18, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Turn on multi-language support for user-entered text with Dynamic Translation in Now Assist applications.

## Before you begin

You must have installed and activated the Dynamic Translation application and installed at least one language pack. For more information, see [Activate Dynamic Translation](https://www.servicenow.com/docs/access?context=activate-dynamic-translation&version=xanadu&pubname=xanadu-platform-administration&ft:locale=en-US) and [Activate a language](https://www.servicenow.com/docs/access?context=t_ActivateALanguage&version=xanadu&pubname=xanadu-platform-administration&ft:locale=en-US).

If you don't see a language and region section of your Now Assist Admin console, make sure that you have installed at least one Now Assist application. This installs or updates the required dependencies to the latest version.

Role required: sn_generative_ai.nsa_admin

## About this task

There are two translation services available to translate user-generated content in Now Assist applications. For more information on the differences between the two, see [Translation for Now Assist](https://servicenow-prod.fluidtopics.net/2YyDYZX_sd6G6WKQRaDHYQ "There are two translation services available for user-generated content that you can use to speak to users in their preferred language in Now Assist applications.").

After you have enabled either Dynamic Translation or native translation, translations will be available for in-product experiences, Virtual Agent, and the Now Assist panel.

Because the language detection relies on the user's session language, all languages available as language packs are supported for Now Assist applications.
If you want to add additional language support, see [Activate a language](https://www.servicenow.com/docs/access?context=t_ActivateALanguage&version=xanadu&pubname=xanadu-platform-administration&ft:locale=en-US) for a list of the available languages and instructions for installation.

## Procedure

1. Navigate to AllNow Assist AdminSettings.
2. On the left-hand panel, select the Language and region page.
3. In the Dynamic Translation or native translation card, toggle the switch to On.  
   You can enable both Dynamic Translation and native translation. Native translation is applied first. If the language is not supported through native translation, then Dynamic Translation will be applied.
4. **Optional:** To change the available languages for Now Assist translation, select Edit and then select the checkbox next to the languages you want to support.  
   When you're done, press Save.

## Result

Translation is enabled for Now Assist applications on your instance.

## What to do next

To change the supported languages, select Edit and select which languages you want enabled. You can only select languages that you have already installed and activated on your instance.
* **[Microsoft Azure OEM for Dynamic Translation in Now Assist](https://servicenow-prod.fluidtopics.net/GV61Ps1GZd0IJ7r21izxnA)**   
  Support multi-language input in Now Assist applications with the Microsoft Azure OEM translator service included in Generative AI Controller.

*[\>]: and then